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Attention:
The cups with your trademark printed on them cannot be resold for a second time! Please discuss the details with the shop owner before making a decision, and confirm any issues. No returns or exchanges will be accepted once the printing is completed under any conditions.

1. We conduct transactions based on the principle of integrity, providing pre-sale and after-sales services for our friends. We have professional design and patient answers until you are satisfied. If we make a mistake, we take responsibility and do not shift the blame. If the customer makes a mistake, we try to reduce the loss. We focus on quality and maintain credibility.

2. Communicate the main points of the problem, and we believe that there are no problems that cannot be solved.

3. Pre-sale instructions: After the logo design is confirmed. Both parties agree on the final price, the client makes a purchase and pays, and we will begin the printing process.

4. Customization Instructions: The logo and text for the advertising cups are provided by the customizing party. After our company formats and produces the design, it will be sent back for the customizing party to confirm and approve before printing.

5. Time for Customization: For advertising cups with a quantity of less than 1000, the time for printing the logo is approximately 2 days.

6. Logistics Instructions: This product does not include shipping fees. All customers nationwide will choose physical shipping with payment on delivery (please rest assured, the payment on delivery for courier services is more expensive, but the pre-payment and payment on delivery for logistics services are the same price). The cost and time of logistics services will be discussed based on the location. Shipping fees are subject to the actual charges by the logistics company. We will select logistics companies with reasonable and cheap shipping fees, and the general logistics cost is about 1%-5% of the actual payment.

7. Sample Description: To maintain market order, products are sold in bulk supply. If a distributor needs a sample, they must pay for the sample fee and shipping costs. For more details, please contact our customer service.

8. Receipt Instructions: In the event of missing items during transportation, please inspect the goods upon receipt (checking for any damage and the correct quantity) before signing for them. If there are any shortages, please refuse to sign and write down the missing goods on the parcel receipt, and contact us promptly. We will handle the situation appropriately. If problems arise after signing, we will be unable to help. If someone else signs on your behalf, it is also considered as receipt. We hope that our customers will understand.