All the products in our store are taken with actual photos, and each product has detailed descriptions.Material, Size, WeightPlease rest assured to purchase!

1. Product Description: Our store specializes in Christmas, Halloween, and festive supplies. Most of our products adhere to the principle of value for money, but each customer's requirements and degree of pickiness vary. Seasonal festive products have their unique characteristics, and we cannot guarantee that each product is perfect. Due to mass production, there may be minor flaws, but they will not affect your use. If there are serious quality issues, we will resolve them for you in time. Please consider carefully before making a purchase if you cannot accept minor flaws! If there are special packaging requirements, please confirm them with the customer service first and note them in your order.

2. Color and Size Description: Due to differences in background, lighting, and the color reproduction of computer monitors, the color of the product may vary. This is beyond our control and is not considered a quality issue. The product is accurate to the actual item. If you are very sensitive to color differences and minor imperfections, please carefully consider before placing an order. All products are semi-manual and semi-mechanical, and the dimensions are measured manually, so some errors are normal.

Due to the diversity and irregularity of festival products, please choose with caution, pay attention to the size and product descriptions, and if you have any questions, please consult the customer service in advance.

3. About Shipping: After the buyer places an order and makes payment, we will ship the goods within 48 hours (two days). If there is a shortage, we will contact you by phone or Alipay. All shipped products will be placed on a list, and if there is no list, please note it. Customized products will be scheduled according to the agreement between both parties.

4、Express Logistics: Small items are shipped by default using express delivery (China Post (ZTO)). Large items are shipped using express freight or small logistics companies. For bulk goods, please communicate with customer service to indicate the logistics consignment, so that you can pick up the goods at the shortest time and the nearest location. We solemnly declare that both express delivery and logistics are beyond our control. Please do not use the satisfaction or dissatisfaction of the service attitude and the time of arrival of the express delivery and logistics as the basis for our evaluation.

5. About Receiving: Please personally sign for the goods upon delivery. If someone like family members, friends, or the gatekeeper signs for you, it will be considered as if you have received it. Please ensure to open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify, claim compensation, or refuse to sign with the delivery personnel directly.

6. About after-sales service: If there are any product issues within seven days from the date of receipt, please contact us immediately. We will provide a reply for replacement or exchange, and we will no longer accept after the expiration date. For bulk orders of online sellers and offline wholesale customers, if there are some quality problems with the products, we can provide a product exchange service for the problem products.

7. About Feedback: Your honest feedback is our relentless motivation to move forward. If you are satisfied with the product and feel happy, please give us encouraging positive feedback. If there are any problems, please contact our online customer service immediately, and we will provide you with after-sales service. Your satisfaction is our pursuit!

I wish us all a pleasant collaboration and a prosperous business!