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Direct from the manufacturer, supporting custom orders, mixed batch, one-stop distribution, distribution, Douyin, Kuaishou, group buying and other platforms, the manufacturer provides direct supplies. Large quantities support special customizations, supporting foreign trade purchases, sample-based customizations, and large quantities are more advantageous.
② (Regarding color difference): Due to differences in personal monitors, light and dark contrast, and display settings, there may be slight color differences between the images and the actual items.
③ (Regarding the smell) Newly-produced shoes may have a slight smell of glue, which is not a quality issue. The smell will dissipate if they are placed in a well-ventilated area.
④ (About after-sales service): If there are any problems with the sold shoes, please contact our customer service immediately to explain the situation, and we are responsible for handling it.
⑤ (Regarding logistics): Orders placed before 4 PM are generally shipped the same day, with missing items shipped the next day. In special circumstances, we will communicate with buyers in a timely manner. Small items are shipped by Yunda Express by default, and for larger quantities, we can choose to send by logistics freight.
⑥ (Regarding Quality): Small loose threads, slight color differences, and slight glue odor are all within the acceptable range of quality issues.
For wholesale orders, we recommend that you first purchase a pair of samples to confirm the quality before placing a large order. Since we do not support large-scale returns, please contact our customer service in advance if there are any special reasons.
Our store offers a diverse range of export-oriented styles, specializing in products tailored for markets in Southeast Asia, Japan, South Korea, Europe, the Americas, and Africa. We welcome the opportunity to discuss cooperation.
Return Policy: Shoes that have been worn are not eligible for exchange or return. If the item is in a condition that allows for resale, we support a 7-day return policy without any reason. For any quality issues, please contact our customer service within the first day after you receive the parcel. After that, we will not be responsible. For exchanges within 7 days, we only support exchanging the same item. The shipping fee for the exchange is the buyer's responsibility. Please note that we mainly deal in wholesale, custom orders, and one-time delivery. All our shipments undergo three layers of quality inspection to ensure quality. Our warehouse does not accept any payment on arrival. The cost of the delivery is the buyer's responsibility. Thank you for your understanding and cooperation.