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1. Regarding the number of batches, is mixed batching supported? Are there any restrictions on the amount? How is the shipping cost calculated?
Answer: All products can be ordered in the quantities indicated on the link, with no limit on amount. Mixed orders are supported, and Alipay transactions are also accepted! If you need to arrange shipping, please contact customer service to adjust the shipping fee. We will ship them to the unloading point in your county; you only need to pay the shipping fee when picking up the goods.
2. Are the listed products in stock? What if they are out of stock?
Answer: All of our products are available immediately. The items displayed on the page that allow ordering are in stock, so please feel free to purchase. Due to the wide variety of products and multiple sales platforms, and with high daily sales volumes, some products may not be removed from the list promptly, which could lead to shortages. In such cases, we will contact you via phone or WeChat message to resolve the issue right away. Please ensure your phone line is accessible.
3. Can customers select styles and colors for the products?
Answer: When the products were listed, options for selecting styles and colors were already set. Please check the page indicators to learn more. If you have any special requests, please indicate them in the notes or contact our online customer service. We will try our best to match your preferences. Without special requests, we will ship randomly. Thank you!
4. I don’t have Alipay. Can I send the payment via bank transfer?
Answer: We recommend using Alipay as it ensures secure payment and makes it easy to track the logistics later. If Alipay is not convenient, we can accept bank transfers. Please take a photo of the item before transferring and note “bank transfer” so we can ship it promptly upon receiving the payment. After the transfer is confirmed, please contact us via Wangwang or the store’s phone number to receive the goods right away!
5. Please do not give random negative reviews!
Answer: Whether you encounter issues with services or products, as long as you contact our after-sales WeWang or the store’s phone number promptly, we promise to actively and objectively help you resolve the problem, and will not avoid any responsibilities that fall on us. Giving a negative review without resolving the issue first is of no benefit to either of us.

We hope you get to know us through our products, and appreciate our services. Have a great shopping experience!