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Is the listed item in stock? What if it's out of stock?

All of our products are available for immediate sale. The items displayed on the page that allow ordering are in stock, so please feel free to purchase. Due to the wide variety of products and high daily sales, they have not been removed from the site promptly.

We apologize for the stock shortage. We will contact you by phone or Wangwang to resolve this issue.

We have already made the payment. When will the shipment be delivered, and how long will it take to receive the goods?

Due to the high daily shipment volume, we will ship items in order of payment within 24–28 hours after your payment is confirmed. Shipping time may be affected by distance, weather conditions, and other uncertainties.

What should I do if the received product has quality issues or is out of stock?

If there are shortages or quality issues with the items after receiving them, please contact customer service promptly within three days. In case of quality problems, please take pictures immediately after receiving the items and send them to customer service.

I have received the item, but I don’t like it very much. Can I return or exchange it?

If you are not satisfied or do not like the product, you may return or exchange it provided you have not used it and it does not affect secondary sales. The shipping cost is at your own expense.

The following situations do not allow returns:

The packaged returned product is damaged or incomplete, and the accessories or relevant documents are missing.

B Unauthorized repair or modification;

C has not been used or stored according to proper methods;

D Products with a strict after-sale service period;

Seasonal products will not be refunded after the expiration date (e.g., fans in summer and thermal patches in winter);

For products that have already been removed from our store, we cannot offer returns or exchanges.

Generally: Striked price: The marked price may be the sales guideline price of the product or a previously displayed selling price, and is not the original price. It is for reference only.
Unmarked price: The unmarked price is the listed selling price of the product on Alibaba China site. The actual transaction price may vary depending on the promotion or when users use coupons, and it is subject to the price on the order settlement page. During pre-event preparation: Marked price: The marked price is the listed selling price of the product in the pre-event preparation phase, not the original price. The actual transaction price may change due to coupon usage, and it is subject to the price on the order settlement page.
Unmarked price: The unmarked price may be the promotional price of the product for an upcoming event. It is for reference only. The actual transaction price during the event may vary due to factors such as users using coupons, and the final price shall be based on the price on the order settlement page during the event.

<t_XXXXXXXX>Note: The above description is only applicable when making price comparisons. If the seller provides a separate explanation for the marked price, the seller’s statement shall prevail.</t_XXXXXXXX>