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Pre-sales Guide:

The product prices in the store do not include taxes; for an invoice, please contact customer service for assistance.

The texture and color of the natural material vary from piece to piece. It is handmade and measured, so there are slight differences in each item. Please refer to the actual product for details. Please avoid ordering if you have concerns.

[Regarding Shipping]

By default, the delivery is handled by Yuantong. For other shipping methods, no additional fees need to be paid by contacting customer service. Handmade items will be produced and shipped according to the order schedule. It takes approximately 48 hours after placing the order for the item to be dispatched. If any components are out of stock, we will notify you accordingly. Large-scale wholesale orders may experience delays; please contact customer service for specific shipping times. Shipping times may be slower during holidays; we appreciate your understanding.

[Regarding After-sales Service]

Our store offers a 7-day no-reason return and exchange policy. The return shipping costs are borne by the buyer if the issue is not due to quality problems. Minor defects in natural materials are normal and not considered quality issues. If you have any concerns upon receiving the item, please contact customer service immediately for resolution.