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1. By default, it will be sent via Zhongtong Express. If you need to send it via another carrier, please inform us in advance. Thank you for your cooperation!

II. No urgent deliveries. Friends in need of urgent goods should place orders in advance and pay promptly. Those who pay on the same day will receive the items immediately if they are in stock, with delivery arriving within about two days in Jiangsu, Zhejiang, and Shanghai, and around three to five days elsewhere. Delivery times cannot be guaranteed; please understand any delays!

III. Purchase Instructions
For shipping and the purchase of rare items, payment is required. If a purchase is made without payment, shipping cannot be arranged, and the item cannot be retained. We focus on long-term trust and your continued support; Tmall Trade Platform is our commitment to customers. In case of any negligence during the transaction, we will actively resolve it. We will not damage our reputation for a few dozen or hundreds of yuan.
However, to avoid any misunderstanding between both parties, please ensure that all the following points are carefully read before purchasing. By purchasing, you agree to the terms below without any further notice.

4. Quality and Materials
To avoid unnecessary disputes between both parties, please make your judgment based on the actual photos and details. Our explanations are for your reference only and shall not serve as the basis for placing an order, nor for returns or exchanges in the future. Please clarify the following points before placing your order:

1. Minor defects: We conduct strict inspections before shipping the products we sell, but each customer has different requirements and level of scrutiny, so it is impossible to make them perfect in the eyes of every customer. Some minor defects do not affect wear, so if you request a return or exchange due to these defects, we are unable to accept it. Customers who cannot accept minor defects should think carefully before making a purchase. Thank you for your cooperation!

2. Color variation issue: Most monitors on each computer differ, resulting in differences in the colors displayed for the products. Photography also involves lighting issues. Customers who cannot tolerate any color variation should consider purchasing carefully.

3. Subjective issues: If the accessories are too large or too small, due to customer preferences, expectations, thickness of materials, texture, inappropriateness for the customer, or differences from subjective imagination, these are not considered quality issues recognized by our side.

You get what you pay for; we won’t do things that exploit customers. If we sell inferior products as good ones to earn money from you, we will forever lose you as a customer. We truly hope to become your long-term partner.

5. Working Hours:
Monday to Saturday: (9:00 – 18:00) Sunday is off. If you don’t receive a response from customer service, it means no one is online at the moment or they are busy. Please leave a message; we will definitely get back to you.