Q: Can your product pass EU or American requirement?
A: Yes, our product can meet REACH, Phthalate, AZO free, Low Cadmium, Low Lead, PAH etc.
Q: Can you add my logo on the product?
A:Yes, we can make the product based on your photos,artwork etc.
Q: How to got sample from us?
A: The Sample which you interest in or your designs is available .
Sample fee will be discussed according to different value of samples and placing order with us..
Q: How to order with us?
A: Send us inquiry--- receive our quotation—negotiate order details— confirm the sample—sign the contract—pay 30%deposit—mass production—cargo ready—balance/delivery—further cooperation.
Q: What's our payment term?
A: T/T, West Union, Paypal, Alibaba Assurance Trade order
Our normal payment term is 30% deposit and the balance paid before delivery.
Q: Our guarantee on quality?
A:We are committed 100% customer satisfaction.
Firstly, quality is priority. Our QC department always focus on quality controlling from the beginning to the end.
Q: Do you have stock? When can I get it if I pay?
A: For stock items, we can send out within 48 hours.
For items not available, we need about 10-20 working days to make and it also depends on your order quantity.
Q: What is your MOQ? Can I mix different styles to a start order?
A: MOQ is different depending on the product. The product is different and the MOQ is different.
Q: Why your price on website is not same as real price?
A: The price on the website is only a rough quotation.Many factors such as quantity, material cost and exchange rate will affect the price, so the real price will be subject to our final confirmation.
Q: Can I visit your factory ?
A: Its welcome! The nearest airport is baiyun airport, its about 30min from baiyun airport to our factory
