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Logistics Instructions

      1. Before shopping: If you have any questions, feel free to ask us anytime. We will patiently answer them for you.
II. Regarding product prices: Some online prices are for reference only. For specific product prices, please contact the seller by phone. Direct sales from the manufacturer, bulk purchases available, with many discounts!All listed prices are excluding taxes. If you need an invoice, please contact customer service to add the tax amount!
III. Since the items in this store vary in size, some large toys or items are heavier. Also, buyers may be located in different locations, so shipping costs cannot be determined here. Please consult the shop owner before purchasing to get an accurate estimate based on your specific situation. If the calculated shipping cost is insufficient, no shipment will be made!
4. Our store ships items randomly. If you need a specific shipping method, please inform the customer service. For areas where local delivery services do not reach, you will need to collect the items in person. For bulk purchases, we usually send them via logistics shipping or private vehicle. For details, please consult the customer service!
5. Delivery services: The quality of delivery services varies across regions, with different levels of professionalism among delivery staff. Work is highly demanding, and profits are low. Please cooperate as much as possible from all buyers. In case of disputes, do not engage in arguments with them. If you have any concerns, you may report the issue to the delivery company. You can contact us before making a complaint, and we will assist with your report. Do not attribute the problem to our company; we do not accept negative reviews or ratings based on this reason.

Shopkeeper's Notice

      1. Regarding color differences: The images are for reference only; the actual product shall prevail! Returns or exchanges due to subjective reasons such as color differences or mismatches in expectations will not be accepted.
2. Product inventory: The products are produced by our company, and the inventory is also supplied to other sales channels. Please contact customer service before purchasing. If there is a shortage after payment, our customer service will also contact you to discuss a refund.
3. Shipping Time: Due to workflow limitations, for in-stock items, shipping typically occurs within 24 hours after payment is received. Shipping is usually normal on Saturdays and Sundays, except for special or custom items!
4. Delivery Time: For shipments to Jiangsu, Zhejiang, and Shanghai, delivery usually occurs within 1–3 days; for other regions, it takes 3–5 days. The above is only for reference purposes. Various courier and logistics companies do not guarantee the actual delivery time and are not liable for any compensation. For urgent deliveries, please contact the local delivery company using the tracking number.
5. Outer packaging: All products in my store have different packaging styles. There are many steps during delivery by the courier company, and the transportation distance is long. Therefore, the outer packaging may inevitably experience some wear and pressure. Please check the goods carefully before receiving them. If any damage is found, return it before signing for delivery, and our company will replace it.
6. Regarding signature: Please ensure to open the package in front of the courier, inspect it for any errors, and then sign it. If there are discrepancies in quantity, model, quality issues, or damage during transportation, please refuse to sign and contact my store immediately. If someone else signs on your behalf, please communicate in advance. Once signed, it is considered your own signature, indicating that you have agreed to it. All risks after signing shall be borne by the buyer. To protect the interests of both parties, your cooperation is greatly appreciated.
7. Product Quality and After-sales Service: The products sold by this store are mainly self-produced, while other products are sourced through legitimate channels (commonly known as authorized products). All products undergo strict quality testing before shipment. If any quality or after-sales service issues arise after receipt, please contact customer service or after-sales support for assistance.
8. Regarding reviews: We value every review you provide greatly! If you have any issues after receiving the product, please contact customer service as soon as possible. We will do our best to help you resolve it. Please do not leave a negative review without any communication; thank you for your cooperation!

Pre-sales Instructions

1. The set shipping cost is just a template; please contact customer service for confirmation. Thank you!

3. Please do not leave neutral or negative reviews arbitrarily. We are responsible for every buyer, and we also expect you to be responsible with your feedback. If you have any concerns about our products, please contact us in advance. We will definitely meet your requirements within a reasonable range. If you do not contact us before leaving a neutral or negative review, we consider it a malicious review and will refuse any after-sales service!
4. The manufacturer’s production volume is quite large; please ask the buyer before purchasing to confirm if it is in stock. Some small parts have been modified, and updates to the images were not possible; therefore, the actual product color will be used as the reference. Due to differences in monitor settings or lighting conditions, there may be slight color variations between the images you see and the actual goods—this is inevitable. The product color will be based on the actual received item. Purchasing this product means accepting the above terms; otherwise, please do not place the order. Thank you!

After-sales service

     When you receive the package, please first check whether the packaging is intact. Open it to verify that the items are in good condition and the quantity is correct. If any issues arise, do not sign on the package receipt, delivery slip, or logistics document. Contact us immediately while the delivery person is present, and we will resolve the problem for you. Thank you. (Signing confirms that the goods are correct and the quantity is accurate; we will not be responsible for any subsequent issues.) The return shipping cost shall be borne by the buyer!
     All after-sales services are based on the assumption of non-human-induced damage! The return or replacement shipping costs arising from returns or exchanges are borne by the buyer!