Yiwu Henglin Cultural Supplies Factory

1. Company mission: To provide buyers with high-quality products, high-quality service, and favorable prices.

2. About Payment: Our company strongly recommends that buyers use Alipay for payment. If the seller is online, please confirm the delivery and payment methods with the seller; if the seller is not online, please contact by phone immediately.

3. About shipping: After the buyer places an order, they should contact us as soon as possible. Once the payment is confirmed, we will quickly ship the goods. The choice of the freight company is decided jointly by the buyer and the seller to ensure that the buyer can receive the goods as soon as possible.

4. Regarding the images: Due to the vast and varied specifications within the variety, it is not possible to photograph each one individually. The images provided are merely for shape reference, and the detailed specifications are produced based on standards or customer drawings.

About returns and exchanges:

If there are any quality issues with the product, please contact the seller in time.

2. Confirm that the responsibility for the quality problem lies with the seller, and all returns or exchanges will be made, with the return shipping costs borne by the seller.

2. If the goods are sent incorrectly, they will be returned or exchanged at no cost to the buyer, and the return shipping fees will be borne by the seller.

3. After communication, the buyer can choose any way to return the goods to the seller or the seller can pick them up. After the seller receives the goods, a refund or exchange will be made.

Regarding the transportation issue: The risk of loss during transportation is borne by the seller, and the seller confirms the loss of the goods with the post office or the courier company and then refunds the payment.

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