halloween luminous fluff fiber mask ball led feather mask hot selling children's toys wholesale

【Contract Instructions】Please read carefully

(1) How many batches are involved? Is mixed batching supported? Are there any amount restrictions? How is the shipping cost calculated?

Answer: All individual products can be ordered in bulk online; there are no restrictions on the total amount or quantity for mixed orders, and Alipay transactions are supported! We specify the weight for each product, and the system will calculate it automatically during ordering. There may be a slight error, so please contact our customer service immediately if any issues arise. If you need to modify the shipping cost, contact our customer service—the shipping fee is paid upon delivery.

(2) Are the products listed in stock? What if they are not available?

Answer: All of our products are available immediately for sale. The items displayed on the page that allow you to purchase are in stock, so please feel free to buy. Due to the wide variety of products and high daily shipment volumes, there may be occasional shortages caused by some items not being removed from the list promptly. We apologize for any inconvenience and will contact you via phone or Wangwang message.

(3) Can the product have different styles or colors?

Answer: Regarding style and color issues, mixed shipments are the default when arranging orders. If you have specific requirements, please indicate the style or color in the notes. We will try our best to meet your requests, but it is inevitable that some colors or styles may be missing. When shipping from the warehouse, we will contact you and inform you that an alternative style will be provided. Please understand! If you have special requests, please note them like this: “I want a specific color,” or “Do not ship if no such color is available.” If no such note is given, the shipment will be random.

(4) I have already paid. When will the shipment be sent out? What shipping method will be used? How long will it take to receive the goods?

Answer: Due to the high daily shipment volume, we will ship your order within 24 hours after payment (except during special holidays). Shipping time may be affected by various uncertain factors such as distance, weather, and the specific courier service. By default, we use Huitong and Shentong couriers randomly. If these couriers cannot deliver to your area, please contact us to arrange delivery via another courier service.

(5) What should I do if the product I bought has quality issues?

Answer: If the product has quality issues that cause missing functions, we will provide a refund or exchange. Please return 3–5 kilograms or 100 RMB, send it by regular mail or standard shipping, and we will cover the shipping cost. We do not accept shipping services with cash on delivery, Deppon, Jiji, Tiandi Huayu, or similar brands. Include a return list with the items in the return package. (Most issues can be repaired with simple self-service procedures.) For other reasons such as poor sales performance or not meeting expectations, we generally do not offer returns. If a return is necessary, it will be at 20% discount, provided the product and packaging are intact.

(6) Are the product images and descriptions accurate?

(t_XXXXXXXX) (7) I don’t have Alipay, what should I do?