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The products are handmade, and there are certain variations between similar items. The quality is controlled by the manufacturer. If you have specific quality requirements, please contact customer service for sample production.

If there are any minor defects, please contact customer service for assistance. No returns due to quality issues; please keep this in mind when placing your order!

 Paper CardIron BoxThe pattern is shipped randomly.

This product is quite heavy; free shipping is not available. You can contact customer service when placing the order to verify the shipping cost. 

The patterns on the colored cardboard are variable. Please keep this in mind when placing your order.

The packaging is machine-packed, with an error of approximately 1-3 units.

There is a certain color difference in the products due to different monitors.

If you have color requirements, please send samples to confirm the color.

Please do not return the product due to color issues; I would prefer not to place an order.

Shopping Guide

Customer service hours:Monday to Sunday: 09:00 ~ 22:00 (including national holidays and Chinese New Year, excepted)

Customized Processing<t_XXXXX> </t_XXXXX>Due to the varying complexity of designs and production processes, the sample fee ranges from 200 yuan to 1000 yuan.

2. Confirm whether the sample return fee is refundable.
Custom quantity: 2,000 pieces per style (subject to specific designs)

Direct shipping:This factory supports one-stop shipping for Taobao and non-Taobao sellers. For details, please contact customer service.

Free delivery:Free delivery is available for single orders exceeding 128 yuan.(The free delivery area includes all provinces, municipalities directly under the Central Government, and autonomous regions in China, excluding Tibet, Xinjiang, Hong Kong, Macau, Taiwan, Ningxia, Inner Mongolia, Gansu, Qinghai, and Hainan.)

Shipping Instructions:

This factory has entrusted “Express Delivery” with the delivery of goods (for large items, you can specify the shipping method; please consult the customer service via Wangwang for details).
The following services cannot be provided at present; please be aware of this.
1. Delivery on a specified date and time
2. After the order payment is successful, modifying the delivery address that is not within the same city is not possible (if the order items are already in transit, changing the city address will also not be feasible)

Note:
For areas where express delivery cannot be delivered, the items will only be delivered to nearby service points, and the buyer must collect them from the delivery point themselves.
2. In cases of special weather conditions (such as rain, snow, earthquakes, etc.) or when special factors like traffic control affect operations, delivery time may be               extended. Please refer to the delivery date as the final reference.

Modify order:After your order 1688 is confirmed (by clicking "Confirm No Errors, Place Order"), it will be processed automatically by the 1688 order system. No manual modification of the products or quantities in the generated order is possible.
It is recommended to use the 1688"" feature to combine items that need to be purchased into one order, so as to avoid paying multiple shipping fees.

After-sales Service and Support

This process is applicable only to non-custom products (customization is subject to mutual agreement; by default, it is not due to quality issues, and returns or exchanges are not supported).

If a quality issue is discovered within 48 hours after receipt, contact customer service to register and process it. For confirmed quality issues, a refund or replacement will be provided (the store will cover the shipping cost).

 Return and exchange conditions:Our store offers a 7-day no-reason return service for consumers.

No return or exchange services will be provided for the following items:
1. Items that have been used or damaged due to human error
2. Quality issues caused by the customer’s own reasons
3. Items received more than 7 days after delivery
4. The product list was not sent back, or the reason for return and the quantity of returned items were not specified on the product list.
5. The outer packaging, accessories, and complimentary items of the product have defects
6. Custom-made products

 Return Process:1. Please confirm whether the item you wish to return meets the corresponding return or exchange conditions.
2. Contact customer service to register relevant return or exchange information (please ensure you reach out to the customer service staff).
3. Log in to your 1688 account, select the product, click on return, and choose “Agreed with the seller” as the reason for the refund.
4. After the refund specialist approves your request, the returned item will be sent back to the following address.
5. After sending the product, you need to return to the return page again and click “Fill in Shipping Information”. Fill in the shipping company, tracking number, and contact number.
6. After we receive your returned item and it is approved (verified that all components are present and it does not affect resale), we will process the refund within the specified time frame.
     ※ Your return request has been denied, possibly due to the application method not meeting the relevant regulations. Please contact customer service as soon as possible to avoid delaying the refund process.