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All products of this company are wholesale items.After becoming a distributor for this company, the first purchase can be made according to the company's minimum order quantity or under mixed orders conditions.

The company adheres to the principle of low-volume, high-margin sales, and there is no price negotiation for products.If you need an invoice, please contact customer service; notes added during ordering are not valid.

All products issued by our company come with independent, exquisite packaging. An additional outer packaging is added on top of the original packaging, which enhances its resistance to pressure. Despite our protective measures,However, problems during long-distance transportation still cannot be avoided, such as scratches, damage from bumps, and compression.

All of our products have a basic inventory level, but since our car models, playmats, and airplanes are highly popular items,

There are also many export and domestic sales orders.Therefore, it is possible that some items are out of stock after ordering.

Therefore, it is normal for the delivery time to be two to three days; we will try our best to arrange early delivery.

We will try our best to ship orders immediately when available, and for those that are out of stock, we will have them ready within three days. Please understand!

If you plan to place a large quantity of orders, the delivery timeline and payment methods need to be finalized through discussion with customer service.

Solution to stock shortage issues: Generally, we contact the shipper, inform them of the reason for the shortage, and obtain their consent to replace the style or color, etc.

If the recipient cannot be contacted, then by default, it is based on the principle that whatever is available for shipment according to the order will be shipped.

The remaining payment will be returned to the buyer as promised.

The buyer should check the package personally when signing for it, and sign after confirming there are no errors.

Note: If the quantity does not match or the goods are damaged, please seal them back as they were, refuse signature, and contact the owner in front of the courier.

It can be returned after my confirmation. Once signed for, the store shall not bear any responsibility. Please note this!!!

The issues that occur after others sign for the package are the same, so please make sure it is signed for by the person themselves!

Damage: The responsibility for damage caused due to transportation will not be borne by our company (it is recommended to choose logistics providers with insurance such as Deppon or Aneng).

However, we have an obligation to do everything possible to assist the client in resolving this issue.

Our company will use double-layer packaging, cushioning materials, and compact stacking methods to prevent damage.

Please (or the person who receives the goods) must check the quantity and appearance of the items with the courier together (this is your right).

If the quantity is incorrect or the package is damaged, please have the courier sign for confirmation.

Question 1: The delivery person refuses to open and inspect the package together. Solution: After receiving the delivery note, keep it safe and return it to the delivery person only after inspection is completed.

Question 2: The delivery person refuses to sign to confirm the missing quantity. Solution: Just note down the delivery person’s phone number and name.

No-reason return: Our company offers a 15-day no-reason return and exchange service.

In the event of a return or exchange request, the customer must ensure that the goods are properly packaged, unused, undamaged, and suitable for secondary sale.

If the returned goods do not meet the standards, we will charge a 20% handling fee on the product. The shipping costs for unreturned or exchanged items shall be borne by the buyer.

Subjective issues: Our products are high-quality and affordable, offering great value for money. However, some buyers report that the craftsmanship is somewhat rough, there are defects, the materials do not meet expectations, and other discrepancies after receiving the goods.

However, none of these are quality issues. No product is perfect; please avoid those overly picky buyers.

All of our images are taken with real objects, and all dimensions are measured manually; a deviation of 1–2 CM is normal.

Return & Exchange: Return conditions—if the product fails to function as expected due to inherent quality issues, we will provide a replacement or refund.

However, the shipping cost incurred is borne by the buyer. (Most issues can be resolved through simple methods such as replacing the battery, adjusting the battery placement, or fixing the wire connections. It is important for toy sellers to know how to repair toys.)

Other reasons such as poor sales or not meeting expectations... aside from issues related to the product's quality, we will not provide returns or exchanges!

Product quality: All products we send out undergo multiple inspections during production, after manufacturing, and before delivery. We only ship them if they pass all checks. However, various uncertain factors may lead to the loss of product functionality.

Image and actual product: All product images are taken from the actual item, which can accurately reflect the product's true nature. However, due to factors such as lighting and shooting quality, there may be slight differences between the images and the actual product.

Due to factors such as market changes, the factory may adjust the color of products and outer packaging, as well as the packaging methods, so please refer to the actual situation.

Other: Although we produce high-quality toys, those who are perfectionists or have strict product requirements are advised to switch to a more elegant approach.

The transportation is handled by a third-party logistics company, which is beyond our control.

The delivery time is influenced by various factors such as weather, vehicle arrangements, and traffic conditions. The estimated delivery time we provide to you...

For reference only; not to be considered part of the contract, nor as a reason for return.

Please read the above terms carefully by the buyer, which become effective from the time of order placement. If you have any objections, please confirm with our staff before placing another order.