【Product Number】YY666、YY888、YY999

【Product Name】Fun and Cute Cartoon Head Lamp

【Color Classification】Multiple Colors

Product Size: Please refer to the image.

【Packing Quantity】48PCS

【外箱规格】65*49*86cm

Gross Weight: 14KGS / Net Weight: 12KGS

About courier, logistics, and receipt
1. Please inspect the products carefully at the time of receipt, especially when the outer packaging is damaged. Make sure to check if there are any missing items before signing for the delivery. If there is a discrepancy in the quantity, please do not sign for the delivery and contact us immediately. We will then contact the courier company to resolve the issue. If the quantity is inaccurate after signing for the delivery, we reserve the right to refuse to process the claim. Please pay attention to this.
2. Regarding quality issues, we guarantee the quality and packaging of the products at the time of shipment. However, due to the inevitable losses that may occur during transportation, if any, we both need to share the responsibility and negotiate the handling method. Please understand. Therefore, we ask you to contact our customer service personnel within 12 hours after signing to receive the goods. We will assess the actual situation and provide partial damage compensation or other exchange or return processing. If a return is required, both parties will bear half of the cost, whether it is one or multiple items. Buyers can enjoy long-term cooperation, accumulating multiple returns, which is more cost-effective. 3. Our company is a direct wholesale manufacturer, and we do not accept exchange or return of goods. If there are quality problems, we can provide exchanges or returns. If there are no quality problems, we do not allow exchanges or returns! For toy products, especially electronic products, occasional breakage or soldering issues may occur due to logistics transportation, which is considered normal. We do not accept returns if the shipping is paid by the buyer or sent by regular mail.
What should be done if there are quality problems and defects in the products? The company sells hot-selling products, and the condition for being a hot-selling product is the quality control! Since it is wholesale, the shipment quantity is large, we can only inspect the quality and appearance of individual products, and it is impossible to check whether there will be small defects. Possible problems include:

Product shipping error: The warehouse colleague has checked and proofread the order twice from receiving the order to shipping, but there may still be some mistakes occasionally. You can try selling it. Our products on Ali are generally very popular. If there is a price difference, please contact our customer service to return the difference.

Product quality issues: Most problems can be solved by replacing the battery, adjusting the placement of the battery, connecting the wire head, and so on. When selling toys, you need to know how to repair them. For some products, spare parts can be repaired, and we will provide the parts. For specific details, please consult the customer service. The need for spare parts will be supplied when the next shipment arrives. If you need to be supplied immediately, you need to bear the freight costs yourself.

③Packing damage, damaged by courier logistics: We will adopt double-layer logistics packaging, add cushioning, compact stacking, and other ways to avoid damage. The transportation is completed by third-party logistics companies, which are beyond our control. The responsibility for damage caused by transportation will not be borne by us. Please open the box in front of the logistics or courier to check!! (Logistics such as Best and New Union have insurance, which can be compensated, and general logistics usually do not, please be aware) The transportation time is affected by many factors such as weather, vehicle arrangement, and traffic conditions, which is not a reason for return, but we have the obligation to assist customers to handle the problems generated by logistics and courier. (The details of the return conditions are explained below).

Product with minor flaws: We are not producing high-quality products, nor are they crafts, art pieces, or electrical appliances. They are ordinary toys. The product details provide a complete explanation of all aspects of the product. Those who are strict with the product, please turn around gracefully and take a detour. But please do not tell us how the Taobao or wholesale markets solve the problem. Please know that this is Alibaba, where we do wholesale. The same product on Taobao can be sold several times over, but we have only added a few percentage points. Those who are not wholesale cannot follow the rules of wholesale. Those who are very careful should be cautious when shooting!
PS: Please note that for the color box and main body accessories, due to the high cost, we will charge a certain amount for the cost.