208 watercolor pens set 150 brush children's day painting stationery color pen gift drawing set wholesale

How many batches are involved, and is mixed ordering supported? Are there any restrictions on the amount? How is the shipping cost calculated?

All products can be ordered in small batches online; mixed orders are supported. For mixed orders, the total amount must reach 150 yuan, with no quantity limit. Two payment methods are available: Alipay or direct bank transfer.

We specify the weight for each product. When you place an order, the system automatically calculates the weight. The shipping cost is generated automatically based on the weight, and this generated cost is the fee for shipping via courier. If needed

Send the package, contact customer service to modify the shipping cost, and the shipping fee is paid upon delivery.

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Is the listed item in stock? What if it's not available?

All of our products are available for immediate sale. The items displayed on the page that allow ordering are in stock, so you can purchase with confidence. Due to the wide variety of products and high daily sales volume, some items may be unavailable.

We apologize for any shortages caused by the timely removal from the market, and we will contact you by phone or Wangwang to resolve the issue.

I have already paid. When will the shipment be made, and how long will it take to receive the goods?

Due to the high daily shipment volume, we will ship items in order of payment within 24 hours after your payment is confirmed. Shipping time may vary depending on distance, weather conditions, and the operational procedures of different courier services. Under normal circumstances, it usually takes 1–2 days to reach Jiangsu, Zhejiang, and Shanghai, 2–3 days for Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, 3–5 days for other regions, 4–7 days for remote areas, and 3–7 days for logistics outside the province! If you haven’t received the item after the specified period, please contact our customer service. (If there are delays or losses due to increased shipment volume during peak online sales seasons or overcapacity among courier companies, please understand that we will handle the situation properly.)

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What should I do if the received product has quality issues or is out of stock?

If there are shortages or quality issues with the items after receiving them, please contact customer service promptly within three days. For quality problems, please take photos upon receipt and send them via Wangwang; we will provide you with a satisfactory solution. If the item is indeed out of stock as indicated on the list, please contact our customer service to request a refund.

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I have received the item, but I don’t like it very much. Can I return or exchange it?

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If you are not satisfied with the product or do not like it, you may return or exchange it without using it, provided it has not been sold again, and the shipping cost is on your own.

The following conditions do not allow returns or exchanges

? ?The returned product packaging is damaged or incomplete, and the accessories or relevant documents are missing.

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? ?B Unauthorized repair or modification;

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? ?C has not been used or stored according to proper procedures;

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? ? D Products with a post-sale service period.

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? ?Seasonal products will not be refunded after the expiration date (e.g., fans in summer and thermal patches in winter)

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? ? F?No returns or exchanges for products that have been removed from our store.