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Due to the wholesale nature, the profit is low. All transactions with our company require payment upon shipment: use Alipay or bank transfer.

Our company has a basic amount of inventory for all our products, but due to the high popularity of our toys and models, as well as the large volume of both export and domestic sales orders, there is a possibility that some products may not be available after an order is placed. Therefore, it is normal for the shipping period to be two to three days. We will make every effort to arrange early shipment. If the product is available, we will try to ship it the same day. For products that are not available, we will arrange for them to be ready within three days. Please understand and forgive us for any inconvenience caused. If you need to place a large order, the delivery schedule and payment methods need to be determined after negotiation with our customer service.

Please the buyer personally sign for the parcel when receiving it, and check it in person to ensure it is correct. If you find: the quantity is incorrect, the goods are damaged, please seal it back in its original condition and refuse to sign immediately, and contact the shop owner in person in front of the courier. After confirmation by the buyer, it can be returned. Once the parcel is signed for, the shop will not assume any responsibility, please pay attention!!! The same applies to problems that arise after others sign for it. Therefore, please make sure to sign for it yourself!

Question 1: The courier refuses to open the package together for inspection.
Solution: After you sign for the courier package, make sure to hold on to the delivery slip until you have thoroughly checked it. Then, give it back to the courier staff.
Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down the courier's phone number and name.

Product Quality: All products sent by our company will undergo multiple inspections, including during production, after production, and before shipment. Only completely qualified products will be shipped. However, various uncertain factors may lead to the loss of product functionality.

Other: Although we produce only high-quality toys, for perfectionists or those with strict standards, please gracefully turn around and walk away.
Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It is also not a reason for returning the goods.

Special emphasis: [Return and after-sales service]
1. Before returning or exchanging the goods, you must inform our customer service and obtain our consent. Otherwise, we have the right to refuse to accept the return or exchange! (For retail, if there are quality problems, the actual freight cost can be compensated to the customer, and all packages to be received will be rejected). Please attach a return list for logistics returns so that the staff can check the goods upon receipt.

3. Return and Exchange Policy:

②: Full refund for brand-new items, no impact on second-hand sales (if the packaging is intact and the flying device has not been used). We offer an 80% refund.

④: If the product is severely damaged and returned, we have the right to refuse a return or to decide to give a 4-50% refund based on the degree of damage.