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Return and Exchange Policy:

1. Customers can return or exchange the product within 7 days after receiving it, without any conditions!!! (For special requirements, we will charge a 20% handling fee.)

2: Before returning or exchanging the goods, the agent must inform our customer service and obtain our consent. Otherwise, we have the right to refuse to accept the return or exchange!

3: For quality issues and the reasons caused by our work mistakes, we will bear the double-way return freight costs. When a quality issue is discovered, the customer must raise it within three days after receiving the goods (time is subject to the customer's signature time). The customer must take photos of the problem areas and then send them to our customer service for confirmation.

4: Please ensure that the agent communicates well with the customer before placing an order, and that the customer makes the decision on the style they require. When placing the order, please confirm with our staff the style the customer requires. Please inform the customer that if the selected style is inappropriate, the responsibility lies with the customer themselves.

5: After the agent places an order (and after placing an order in the background), please check the site's notification in time or contact the site's after-sales staff to obtain the tracking number, and pay attention to the tracking number. If there are any problems with the parcel, please actively contact the courier company and the staff of this site to solve the problem. We will not assume responsibility for delays caused by the courier. We will try to negotiate with the courier company to help handle the problem to maintain the rights and interests of all agents.

6: If a customer requests a return or exchange, please inform the agent that the customer must ensure that the goods are in perfect condition, have not been used, and are undamaged, without affecting the resale of the product. (If the returned goods do not meet the standards, the station will charge a handling fee of 20% of the original price.) Any disputes arising from this will be the responsibility of the agent to resolve through negotiation with the customer.

7: If a customer requests a return or exchange, please encourage the customer to fill out a 'Return or Exchange Status Statement' when making the return or exchange to improve the efficiency of our service. If the delay in handling the return or exchange items is caused by the absence of a 'Return or Exchange Status Statement', the agent is responsible for resolving the issue with the customer through negotiation. (The format for the Return or Exchange Status Statement is as follows): Write a return or exchange statement on the envelope: 'Return or Exchange Statement: [Your Statement]'

Sender's Name:

Shopkeeper's name and agent's name: (To ensure that we can handle your inquiry promptly and accurately, this field must be completed)

Return or exchange reason:
We have the right not to handle returns or exchanges without any explanation.

8: This station refuses to accept any express mail or parcels with postage collect under any circumstances.
9: If the sold goods have been removed from sale or discontinued, no exchange will be provided for any customer, regardless of the size of the order.

10: If the product is unsuitable and needs to be returned or exchanged, please bear the round-trip shipping costs by yourself.

About the quality of the images and products on our site:
1: All images on this site are taken by our photographers from the actual products. We do not make any changes to the color of the images. It is inevitable that there will be color differences under different lighting and displays. Please refer to the actual products for accuracy.
The quality of the product differs from the images, with some discrepancies in size and material (different people have different values). Therefore, please consult our customer service before purchasing. We are not responsible for the return shipping fees incurred by product size issues or poor material quality.

Shipping and Postage Instructions:
1: The agent must confirm with your customer what express delivery he wants to send and whether the selected express delivery can reach his location before shipping. If the customer selects an express company that cannot reach his location, we will not assume responsibility for any resulting delays in time and both-way freight costs. (The agent should consult the express company by phone).
2: We commit to shipping within 24 hours under normal circumstances. Our shipping time is 5 PM. Orders placed after 5 PM will be dispatched the next morning. If shipping within three days may be due to temporary stockouts, temporary shortages, or other unforeseen factors, we will actively contact the buyer to negotiate and resolve the issue on the third day.