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If there are serious quality problems with individual products that affect their use, please raise them within 3 days of receiving the goods. Our company will arrange for a solution based on the actual situation. If a solution can be provided by providing accessories, the accessories and the goods ordered will be sent out with the next shipment to the guest. If the problem can only be solved by returning the entire product, please return the complete product, but the transportation costs for the return are the responsibility of the guest. The returned product will be sent out with the next order for that product. Due to the special nature of toy products, they cannot be compared with household electrical products. Therefore, all toy products sold by our company do not implement the three-pack policy. If there are problems after use, our company will not assume any responsibility. If the problem is within our company's ability, we will help solve these problems, but all related costs will be borne by the guest. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests.