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Shopping Terms and Conditions:

Dear customers, please note: all goods sent by our store are in perfect condition. When you receive the goods, please inspect them on the spot to confirm if the specifications, quality, and quantity are in line with what you ordered. If there are any damage to the packaging that causes wear and tear or dirt, which are not due to quality issues, please refuse to sign for the delivery or ask the carrier to sign on the delivery form (indicating the amount and extent of damage, their signature or stamp, etc.). Please also contact me by phone as indicated on the shipping document. Without carrier proof, we will not process any claims for compensation. Thank you for your cooperation!

Feedback Rating: If you are satisfied with our products and services, please leave a positive review. When rating, please evaluate the shipping speed, not the courier company. Therefore, do not add any dissatisfaction with the courier to our store. If you have any dissatisfaction, please contact us before leaving a review so that we can handle it for you promptly. Please do not leave a neutral or negative review without any contact. If you do, and your problem is not resolved, the loss will be yours. We believe that if we consult with you, we will give you a satisfactory reply.

Our commitment is Jinxian County Wengang Brush Pavilion Pen Factory - let you save money, save effort, and be more convenient!