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1. The following conditions do not enjoy the return: the product packaging is incomplete, the accessories or related materials are incomplete; unauthorized repair or modification without authorization; use or storage in a normal way; beyond the product's expiration date; the returned product has been labeled, and the product has been falsified.

3. All returns must be made using the real name of the customer (i.e., the name of the person who placed the order). Before sending the return package, it is necessary to communicate with the customer service and send the return list. The return package must include a return list to facilitate staff in querying the package, saving time and effort, and improving efficiency to better serve the customer.

5. If the customer returns the product for a refund claiming it does not meet their expectations, but there are no actual quality issues, the return will not be accepted. The customer will be responsible for the return shipping costs.

7. Return Process: 1. Fill out the return registration form - 2. Send the completed form to after-sales customer service for confirmation - 3. Return the defective goods, including the return registration form. - 4. Within three days of receiving the returned goods for inspection, provide a handling opinion on this return. Maintain contact with the after-sales customer service. After confirming the calculation is correct, calculate the amount that can be returned and return it to your Alipay account.