3ml6 with gouache acrylic paint small boxed painting paint small box 2 ml5ml watercolor pigment strip separately packed case

1. All items in our store that have watermarks are photographed as they are, where what you see is what you get. The actual product is basically identical to the images. You pay for what you get; quality is guaranteed. Please feel free to purchase with confidence.

3. Color difference issue: Due to individual perspectives and monitor issues, there will be a certain color difference between the actual product and the image. Just like when we take photos, the image appears brighter, while the real product is darker. Therefore, customers who care about color differences should consider carefully before taking the photo.

5. Quality issues: A dedicated department will pack the products before shipment, and there should be no quality problems. However, it is impossible to ensure 100% perfection. There are no watermark images, and the products are basically genuine. If there are any discrepancies from the genuine items, we are unable to accept them. If the products indeed have defects, please contact us within 48 hours of receipt, and we will resolve this for you promptly.

B. When returning or exchanging items, please ensure they are in the same packaging as before, and do not affect future sales, including packaging bags, etc.

If you return the goods without permission, any losses or costs incurred will be borne by the buyer.

7. Shipping issues: The courier companies we partner with generally arrive on schedule, but occasionally there may be a one or two day delay due to special circumstances such as the pandemic, bad weather, or legal holidays. Because delivery times vary by location, there may be no deliveries on weekends. Additionally, the quality of staff at different courier branches varies; some branches may have poor service or damage to packages, which are unexpected factors that sellers cannot predict. In any case, if you encounter any inconvenience, please contact us, and we will actively communicate with the courier companies to resolve the issue.