1. Our company is a cross-border dedicated store, and the default version is cross-border. The shipment is neutral packaging, without any company information on the packaging, no barcode, no logo, and no warranty card. Merchants need to paste their own labels according to their own sales channels, and the suggested information should be posted according to our specifications. Our company is not responsible for any third-party disputes regarding this type of packaging.
2. Domestic Shipment Version: All merchants and agents need to adhere to brand standards. The packaging should be labeled with our company's name, address, factory name, and address. 3C logo, warranty card, brand logo, barcode, and qualification certificate, etc., are legal and compliant information. Our company is responsible for the normativity of such goods.
III. After-sales Principles: Our after-sales service is only available for domestic customers. If the goods have been shipped to a foreign country, we will only provide online assistance for resolving issues. For quality-related problems, if a return or exchange is required, the buyer is responsible for the foreign shipping fees, and the seller will bear the domestic shipping costs.