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2. Our company does not accept returns or refunds.

If the delivery date is delayed due to unexpected machine failures, power outages, or adverse weather conditions, it is truly a matter of necessity. Please understand and give us more days.

5. Color: For custom orders, if the buyer has specific color requirements, due to the nature of printed products, color differences cannot be completely avoided. We will strive to achieve a color match within 90%. To reduce color differences, some design suggestions include adding white borders. We do not accept returns or refunds for color difference claims.

7. Shipping: As the freight department, logistics, and courier services are not part of our internal structure, it is inconvenient for us to manage them. Please inspect the goods in person and sign for them upon receipt. Otherwise, if any damage, loss, or delay in delivery occurs due to unforeseeable forces during transportation, we will not be responsible for any losses caused by the freight.
8. Other issues: The heavy or vivid color of the printing ink cannot be completely absorbed by the material, leading to uneven oiling in parts when applying varnish or wax, as well as the appearance of fine lines, are all considered normal stock issues. They are not quality problems.