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1: We promise that orders will be shipped within 2 working days. However, we are working to accelerate the shipping process, and orders placed on the same day will be shipped within the next working day.

3: After shipment, we will inform you of the tracking details via a message. Please handle this carefully and patiently, and avoid repeating inquiries to customer service, as this will reduce our efficiency and inevitably affect the delivery of your order.

1: Due to various reasons, we will inevitably have many mixed-color products. For mixed-color products, we provide clear instructions; please refer to the detailed information page for each product.

3: If your store or customers cannot accept mixed colors, please contact our sales staff in advance---

1: We have done our best to package the products properly. Even for orders with a value of only 10 yuan, we take them seriously and ensure good packaging conditions at all costs.

3. Under the current logistics conditions in China, no matter how good the packaging is, it is impossible to prevent product damage.

1. Due to our large inventory, there may be inaccuracies in inventory data for various reasons.

3. If you make the payment directly and the shortage amount on the order is less than 10%, we will ship the goods immediately. If it exceeds this percentage, we will discuss a resolution with you promptly.

1: When you receive the goods, you should inspect them. If it is indeed found that there is a quality issue with the goods that affects normal use, please contact the responsible person within 3 days of receipt. For products with quality issues, we will cover the shipping cost for returning them, and the refund amount will be deposited into your prepaid account.

3: If you are sending via road transport, due to the various uncertainties during the transportation process and any damage that may occur, please contact the shipping company responsible for the delivery for compensation.

1: Please contact our staff directly by phone. We will process your request within 48 hours and will get in touch with you promptly.

1: The goods were damaged, but no complaint was made within 24 hours after receipt.

3: For items returned without communication with the responsible person, we will not process them.