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Due to the natural growth of bamboo/wooden boards, it is impossible to guarantee that each one is equally beautiful. Knots and color variations are normal phenomena. Our bamboo/wooden boards have carved inner holes, and the handles have small holes for hanging. The small holes on the handles may have a small amount of burrs due to drilling with a drill, which cannot be polished. The old wooden products are practical and sold in bulk. It is impossible to refine and polish them precisely due to the lack of polishing.

If you are not satisfied with the products you purchase from us, you can get a refund (but please note that all products are low-cost wholesale, so we cannot cover the courier shipping fees for returns). When you apply for a return and refund in your order, subtract the shipping fee for sending the goods. After you obtain the return address, return the goods to the address provided. Any courier can be used for returns, but please do not send payment on arrival. (Any courier can be used for returns, but please do not send payment on arrival.) (After the goods are returned, please remember to upload the tracking number of the returned courier in your order. Once we receive the returned goods, we will automatically refund you.) Please strictly follow the platform process and follow the platform rules. If you need to exchange the goods, it is recommended to apply for a return and refund and then place a new order.