The prices of our products do not include tax.

Note: All the eyeglass frames sold in this store do not contain prescriptive lenses.

1. Q: What brands does your company register?
Our company operates the "Risun", "In a Hurry That Year", and "Tepper" three major brands. Our products are deeply welcomed and recognized by a wide range of domestic and international customers, and we supply to the stars of Tmall, Taobao, and AliExpress. Because we are direct suppliers from the factory, we have absolute price advantages and quality assurance.

2. Q: Why do you choose to purchase from us, and what are our advantages?
1). Direct sales by manufacturers, reducing intermediary profit links, saving costs, and maximizing profits.
2). Stable supply sources, new products are released quickly, with an average of about 20 new models each month, always leading the industry.

Question: How many products are required for bulk ordering in the shop, and does it support mixed batching? Is there a limit on the amount?
We only do wholesale, no retail!!! To ship your order, new customers must purchase a minimum of 100 yuan for the first time. For your second order, there is no minimum amount, but you must purchase at least two items from different products to ship your order. Just meet the minimum order quantity requirements for each product. All products support mixed batch!

4、Q: How are the quality and styles of the products?
All the product images in our store are taken from actual products. They can provide you with some reference for the styles. However, due to technical, monitor, lighting, and environmental reasons, there may be some color differences between the actual products and the images. Please refer to the actual products. Regarding quality, all our products are directly sold by the manufacturers. In the same price range, our quality is superior. The quality varies depending on the price. Please pay attention when placing orders.

Question: How are the prices of the goods and what are the store's activities?
Our store offers products at low profit margins, with each item priced at wholesale rates. As we are direct manufacturers, our profits are very thin, and we do not accept price negotiations. If you purchase a large quantity of glasses, you can contact us for a discount. Regarding store discounts, we offer free shipping when the purchase reaches 3000 yuan. We also hold time-limited discount activities from time to time, so please keep an eye on our store's updates.

Question: Are all the product stocks sufficient?
The products displayed as in stock in our store are generally available. You can rest assured to make an order as our sales are synchronized online and offline. Our warehouse moves products quickly, and it is possible that the stock information is not updated in a timely manner. We will try to ship the product in the color you ordered. If the color you want is out of stock, we will send the same product in another color, or we can replace it with another style of eyeglasses frame. If you have any concerns, please contact us in advance as we have a wide range of styles. Due to the production line at the factory, there may be temporary stock shortages of some products. If the buyer urgently needs the style that is out of stock, they can contact us. We will arrange for production to be rescheduled in the first instance. Production time for non-metal eyeglasses is 1-2 weeks, and for semi-metal and metal eyeglasses, it is 2-3 weeks.

Question: How is the product packaging? Can it be provided with branded labels?
General single-lens glasses packaging is transparent OPP sealed bags, flat lenses are basically 20 pairs per box, sunglasses are 20 pairs per box or 16 pairs per box, and can be branded! You need to provide the LOGO. If the brand is only printed on the lenses, a mixed batch of 100 pairs is free to print the brand, the first time there is a plate fee of 100 yuan, and there is no need to pay again for subsequent printing, more than 300 pairs are exempt from plate fee; If the leg of the glasses needs a laser LOGO, at least 100 pairs for one model, 1 yuan per pair, and if there are more than 500 pairs, the laser fee is exempt!

8、Q: How long does it take to ship the order after making the payment?
All orders will be shipped within 48 hours after payment is made. If an order contains a large number of styles, it may take longer for the warehouse to prepare and pack the order, and it will be shipped the next day. Generally, the order can be shipped the same day. (For orders requiring lenses, it will take 2-3 days to ship.) If there are any styles that are out of stock and cannot be shipped in time, we will contact the buyer to resolve the issue together!

Question: What is the shipping method for the product, and how is the fee charged?
The default shipping method for our store is China Post. If you need to use another courier service, please contact our customer service to apply for the difference in postage. Shipping fees vary depending on the region and weight. We have already set the weight of each product in the back-end of our store. After the buyer makes a purchase, the system will automatically calculate the shipping fee based on the buyer's address and the weight of the product. Because the standard fees for different provinces and different courier companies are different, please do not complain about the cheaper shipping fees in other stores.


Question: What should be noted when signing for a courier?
Please do not sign the receipt immediately upon receiving the package. Open the outer packaging in front of the courier to inspect it. If there is any damage, you may refuse to accept the package and contact our customer service staff in time. We will handle the matter for you immediately. Otherwise, you will be responsible for any consequences.

Question: How to handle product quality issues?
Upon receiving the goods, please carefully inspect the product within 7 days. If there are any quality issues such as wrong goods (color, style) being sent, or if the product frame breaks, peels off, or has large scratches on the lenses that make it unsuitable for sale, you may contact customer service to apply for a return or exchange.

Under what circumstances does our product not support returns and exchanges
1. For glasses with presbyopia, we do not accept returns or exchanges for any reason, including those that have been processed. Unfortunately, due to the zero profit resale of lenses, once they have been processed, they cannot be resold. The manufacturer does not provide returns or exchanges.
Custom-made eyeglass frames are non-refundable if there are no quality issues. If there are quality problems, you can exchange the same quality problem products.
3. Samples sent out are non-refundable and non-exchangeable. If the return shipping fee is collect, we will refuse to accept the shipment.
4. Products with clearance sales and no exchange or return are subject to minor imperfections. Issues such as occasional bubbles, scratches, or minor imperfections that do not affect sales are not considered quality issues. All eyewear factories cannot avoid such issues, and there are no perfect products. Once the product is removed from the shelves, we will no longer produce or sell it. If you have any questions or concerns, please understand that we do not support exchanges or returns.
5. Customers who give a lower than four-star review or have disputes or negative comments will be placed on the blacklist and will not be traded again. No exchanges or returns will be allowed, and no after-sales services will be provided. If any of the above conditions apply, we will not accept exchanges or returns. We hope you will understand!

Thank you for browsing the above information, it has been a great effort. However, in order to maintain a long-term and friendly cooperation, it is necessary to provide an explanation for the actual situation. We hope that we can work together with sincerity.
Exclamation mark!