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Warm Tip

The prices of our company's products do not include taxes.

Additional tax points will be added to the invoice, please consult the customer service for more details!

1. The profit margin of our products is very small, and we rely on sales volume. Therefore, we refuse all forms of bargaining. Related discounts will be explained on our website. Due to the large quantity of supplies, it is normal for us to experience stockouts. If the goods you purchase are out of stock, we will not notify you within three models. If there is a large amount of stockouts, we will notify you in time. All out-of-stock products will be refunded.

2. Before shipping, there will be a dedicated department to pack the goods, and there should be no quality problems. However, it is impossible to achieve 100%. If there are no watermarks on the images, the products are basically high-fakes. If there are any differences from the genuine products, we apologize for not being able to accommodate you. If there are any defects in the products, please contact us within 48 hours after receiving them, and we will definitely solve the problem for you.

3. Size Issues: Each product is measured with detailed dimensions, and the measurement method varies from person to person. An error of about 1CM is considered normal. If you blame the seller for a recommended size error after the fact, we apologize but we do not accept this as a reason for a return.

4. Color difference: Color difference is a problem that any online seller cannot avoid. The reasons for color difference are numerous, such as different cameras, different monitors, different lighting and environments. Color difference is everywhere, after all, machines are not as perceptive as human eyes. We will try our best to minimize the color difference between the actual product and the pictures. Color difference should not be used as a reason for negative feedback or returns and exchanges. If you are particularly concerned about the color of the product, please carefully consider before making a purchase.

5. About the product return and exchange issue
1. Please communicate with customer service before returning the product, and provide detailed information to ensure that your return can be handled promptly.
2. The defective products must be kept in their original packaging (please bring the packaging with you, do not directly paste or write on the original factory box outside)
3. If the customer specifies a color or style for the product, we will try our best to meet their needs, but cannot guarantee 100% accuracy. If the color or style does not match, we will not provide exchanges or returns.
4. For damaged goods during transportation, you must raise a claim within 24 hours after receipt and contact our after-sales customer service to register. Any delay beyond this time will be deemed as acceptance of the goods in good condition.
The following conditions do not allow for returns or exchanges: damaged or incomplete product packaging, missing product accessories or related documents, unauthorized repairs or modifications, or use or storage not in accordance with normal methods.

6. After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and please follow the company's above system to handle it to avoid affecting the quality of after-sales service.

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