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Order Products

Customization Process
1. Customer Intentions: Contact sales personnel through various methods such as telephone, mobile phone, Aliwangwang, QQ, and email.
2. Business quotation: Sales personnel provide accurate quotations based on customer requirements for dimensions, printing methods, accessories, and quantities, etc.
3. Create a prototype: After the style and specifications are determined, the sales representative will create a prototype according to the customer's requirements.
4. Production Order: After the prototype is confirmed and an agreement is reached, a contract is signed. Once a 30% deposit is paid, mass production of the order begins (for small quantities, the full payment is made in one time). The order production will be completed within the stipulated time period in the contract.
5. Delivery: The customer receives the goods and signs for them. 

Warm Tip
l Buyers should first consult the customer service to inquire about the inventory and logistics of the goods before making a purchase.
The images shown are 100% actual product photographs, and they have been corrected by professional designers to align with the product's color. Due to lighting or monitor differences, the color of the photos may slightly differ from the actual product. Please always refer to the actual product for accuracy. We will make every effort to minimize the color difference between our display and the actual item.
All items and fragile items should be inspected in person before signing for them. No responsibility for damage after signing.
If the buyer receives a product with quality issues and the accessories are intact, they can apply for a replacement of an equal value or a return.
Exchange or return should be applied for within three days of receipt, and returned within three days of the application.
Please contact our customer service team in time if you have any questions or unforeseen changes during the transaction process to ensure a smooth transaction.
Regarding colors, please fill in the required colors in the remark section when placing your order. Comments on Alipay are not valid! We will try to ship the goods in the color you requested. Due to the large volume of shipments, there may occasionally be incomplete color availability. If there are no colors available, we will randomly match them, or you can also note "handle as out of stock if there are no colors available."

Order Process
After the customer determines the required style and quantity, they should contact our online customer service to confirm inventory, style, quantity, size, shipping or logistics costs, and the delivery address. Once these issues are confirmed, the customer can place an order online. If a customer places an order on their own, please indicate the requirements in the order message.
We determine the quantity and delivery time based on our actual inventory, as we ship a large quantity daily and cannot guarantee that any item will always be in stock.
After reaching an agreement, the customer immediately paid through Alipay (all items in the store support Alipay escrow transactions. If you wish to pay using another method, please refer to the information at the back of the product description and contact the customer service staff to ensure the safety of your payment).
We will ship the goods according to the agreed date, and the delivery will be no later than 3-5 working days after payment (the possibility of postponement is not excluded during legal holidays).
Once the customer receives the goods and there are no problems, they can log in to Ali Assistant or Alipay to confirm receipt of the goods. If there are any problems, please contact the customer service within 24 hours.

  Because the jewelry is made of adhesive or high-temperature heat-set rhinestones, please do not apply excessive force to twist or pull while wearing it, to prevent the rhinestones from falling off.

 Thank you very much for your deep love and support. We not only provide you with high-quality products, but we will also provide you with high-quality service! We will do our best to achieve better, thank you for your support, and thank you for your visit!