factory wholesale ru ware ge kiln official kiln porcelain kung fu tea set master cup creative japanese single cup with logo 厂家批发 汝窑哥窑官窑陶瓷功夫茶具主人杯创意日式单杯 可加LOGO

Firstly, thank you to all the friends who have paid attention and passed by our store. If you happen to need our products, please take a moment to come in and have a look. Our products are certainly diverse in variety and reasonably priced, and they are definitely a good choice for you. In order to have a more pleasant cooperation, we suggest you spend a few minutes reading the following points in detail:

1. All our products are photographed with actual items, and the actual items are basically consistent with the pictures. We guarantee quality, and we kindly ask all customers to rest assured when making a purchase. Due to the fact that the products are photographed in a studio or because of different computer resolutions, there may be some color differences between the product pictures and the actual goods, which are all normal phenomena. In addition, each product has detailed measurements. Due to different measuring methods, an error of about 0.5-1cm is normal, and we do not accept returns for this reason.

2. We will deliver the products you selected in time, and we will carefully check them before shipping. There should be no quality problems, but we cannot guarantee 100%. If there are any defects in the products, please contact us within 48 hours after receipt to ensure that we will resolve the issue for you. However, if the buyer requests a return due to non-quality issues, the return shipping fees will be the responsibility of the buyer. Please ensure that the packaging is the same as the original when returning the goods, and does not affect the next sale.

3. Since the product is fragile, it is easy to break during the handling and transportation process. We will pack it carefully before shipping, and we will also stick a fragile label on the outer box, but it is inevitable that there will be damage. If you find any damage when you receive the goods, please do not rush to evaluate or give negative feedback. Contact the shop owner quickly to explain the situation, and it is best to take a photo of the damaged items and send it to us. We will give you a proper solution. Please also give a sincere evaluation after we solve your problem.

4. Courier companies generally arrive on time, but sometimes there may be a delay of one or two days due to special circumstances, especially during adverse weather conditions and public holidays. There may be delays and delays. Due to different delivery times in different regions, there may be no delivery on weekends. In addition, the quality of the courier company's staff in each network point is not the same, and there may be individual network point staff with poor attitudes or damage to the parcel. Some sellers cannot predict unexpected factors. In short, if you have any dissatisfaction, please contact us, and we will actively communicate with the courier company to solve the problem.

5. Since I often visit the workshop, sometimes I may not be able to reply to messages in time. Please wait patiently, and I will reply to you as soon as I see the message.