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1. Regarding order placement
In this store, shipping is free for orders over 38 packages (except in remote areas such as Xinjiang, Tibet, and Inner Mongolia). If there is shipping cost, please contact customer service to have it adjusted. Thank you for your understanding. Orders in this store over 200 yuan do not support unconditional refunds or exchanges.

2. Regarding the product
This factory specializes in wholesale of accessories, with products produced in bulk and primarily handcrafted. There may be slight differences between different batches; minor defects (that do not affect sales) are inevitable. It is recommended to obtain samples before purchasing. Everyone should understand that quality is directly related to price—do not rely on your imagination, as it is limitless, and we cannot meet that expectation. Please understand! For customers with very high quality requirements, please visit the specialty counter to purchase.

3. Regarding Colors

4. Regarding style and color issues, standard delivery is based on the order; notes on styles or colors are not accepted (except for special instructions on the product page). We will try our best to fulfill your requests, but shortages may occur; please be understanding. If there is a temporary shortage (you can also note the color for the missing item in the order), we will notify you via Wangwang or by phone. Please accept our apologies!

5. Regarding after-sales service
1. Signing for delivery: Please ensure you personally inspect and sign for the goods. This is your right, and it is also key to our after-sales service. Thank you for your cooperation. (If it is not convenient for you to sign for the goods in person, please inform the person who will sign for you on your behalf, a relative, or the security guard to inspect and sign for the goods.)

2. Missing items or quality issues: If there are any missing items or quality problems after receiving the goods, please contact customer service promptly within three days after signing for delivery. For quality issues, please take photos immediately after receiving the goods to confirm. You can also send the photos via our after-sales WeChat, and we will provide you with a satisfactory solution. Please bear the consequences if the deadline is missed.

3. Returns and Exchanges: If you are not satisfied with the product or do not like it, you may return or exchange it within three days of receipt, provided it has not been used and is not suitable for resale. Generally, standard products allow for unconditional returns and exchanges within three days of delivery; some products offer a seven-day unconditional return service.

Note: 1. The following conditions do not allow for returns or exchanges: A the product packaging is damaged or incomplete, or missing any accessories or related documents; B unauthorized repairs or modifications; C improper use or storage; D color variations are not eligible for return, and items outside the post-purchase service period.

3. The above provisions regarding the handling of damaged and quality issues products: if some items have problems, if the customer wishes to return the entire order, the shipping cost, as stipulated by Alibaba, must be borne by the buyer.

For invoice requests, contact customer service and provide the specific invoice details.