lonny new women's long wallet women's zipper wallet korean style large-capacity handbag factory wholesale delivery

About after-sales service

1. Product Declaration: All the company's products are photographed with actual items, and there is no significant discrepancy between the images and the actual products.

2. Definition of Quality Issues: Major stains that cannot be removed, damage at non-seam connections, and components that cannot be repaired or replaced due to obvious, non-controversial, and unresolvable quality issues that are beyond the customer's ability to handle.

3. Disclaimer: No returns or exchanges will be accepted for minor thread ends, removable stains, subtle color differences, or for subjective reasons such as not being as beautiful, large or small as expected.

4. Exchange Notice: If the received goods have quality issues, please provide problem images within two days and confirm with customer service. Exchanges are possible. Due to the low profit margin in wholesale, there is no cost added to after-sales services, and we are unable to bear the cost of transportation. It is also possible that competitors may intentionally cause difficulties. If there are defects or other unavoidable issues, please exchange based on the principle of "who sends the goods should bear the freight costs."

5. Return process: Fill in the content and send it to the customer service for confirmation. Confirm and send it back in time. Only returns and exchanges by courier are accepted, no receipt or post office items, please pay the freight yourself, attach a small note, write the order number, our company will help you follow up and process the first time after receiving the goods.

6. Return and exchange of goods: The goods cannot be damaged by human action. The original packaging, accessories, gifts, and hanging tags must be maintained in integrity, and the original seal must be returned.