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Common Questions Online Answer

Question: Can the price be cheaper?

Answer: Our store guarantees that you get what you pay for, with low profit margins and high sales volume, and we refuse to engage in excessive profits! We fully agree with the view that you get what you pay for. We have already lowered the prices to the lowest possible level. To avoid wasting everyone's time, please do not haggle. We are direct wholesale from the manufacturers. Thank you for your cooperation!

Question: Is the product in stock?

Answer: If you want the color or size that is available on the shelf, we have stock. If there is no stock or it has been taken down, I suggest you consult us! Because some quantities are not updated in time! In the event of stockouts during warehouse ordering, we will contact customers by phone immediately. 99% of the time, we have stock.

Question: When will the shipment be made after payment?

Answer: All the goods on the shelf will be sent out within 48 hours after payment! We try to control the orders before 5 PM to be sent out that day. Orders after 5 PM will be sent out the next day.

Question: Are the colors of the goods accurate? Is there a large color difference?

Answer: Due to the lighting conditions, color differences between each monitor cannot be avoided when shopping online. We have tried our best to capture the most accurate representation of the actual item, please understand. All the images are 100% real-life shots!

Question: What are the detailed information of the baby?

Answer: Each corresponding product has detailed introduction, including color and size, etc., which have been noted. If you encounter a product without detailed information, you can consult first. Before purchasing, please make sure to enjoy your 'right to know', take a good look! Because there is no color choice, you can note it clearly when you take it.

Question: What express delivery service should I use?

Answer: 1. Our company cooperates with the courier companies: ZTO Express and Huitong Express.

1. Zhejiang, Jiangsu, Shanghai: 6 (first weight) + 1 (additional weight).

Anhui, Fujian, Beijing, Guangdong, Shandong, Jiangxi, Tianjin: 8 (first weight) + 6.5 (additional weight)

3、Henan, Hebei, Hunan, Hubei, Shanxi, Shaanxi: 10 (first weight) + 8 (additional weight)

4. Hainan, Chongqing, Sichuan, Yunnan, Guizhou, Liaoning, Heilongjiang, Jilin, Guangxi - 12 (first weight) + 10 (additional weight)

5、Qinghai, Inner Mongolia, Gansu, Ningxia: 18（首重）+15（续重）

Tibet and Xinjiang: 20 (first weight) + 18 (additional weight)

II. EMS shipping to remote areas of the mainland: All shipments are calculated as 500 grams for the first weight, with a base price of 25 yuan and an additional weight charge of 15 yuan.

3. Taiwan and Hong Kong send SF Express, the freight cost for collect on delivery and prepaid is the same. (Recommend to choose collect on delivery).

1、Hong Kong, Macau: 30+12

Taiwan: 35+26

Signature Notice: Please do not sign the receipt immediately upon receiving the package. Please open and inspect the goods in the presence of the courier to ensure that the goods are not damaged or short-counted. If there are any problems, please refuse to accept the goods and contact our store immediately (contact information is on the courier receipt). Once you sign the receipt, it indicates that you have acknowledged the quantity, content, and integrity of the goods, and the shopkeeper will not be able to claim compensation from the courier company on behalf of the buyers! Please understand that the shop will not be responsible for any losses caused by inconsistent content, lack, or damage to the goods! If you have any questions after receiving the items, please contact us immediately! The shopkeeper will work with the buyer to solve the problem. Let the buyer be fully satisfied and return home! Finally, I wish the buyer a happy shopping experience at our store!

Question: I have purchased multiple items, how do I notify you about the need to change the price and shipping fee?

Answer: We strongly recommend that you purchase separately using a shopping cart. There is no need to modify the order. If you have already separated the orders, you can contact us on Wangwang to help you modify the shipping fee. If there are multiple items from the same place, only one shipping fee will be charged.