new kena dinosaur combination suit large gift box suit with stone trees storm dragon triceratops barrel

in order to ensure the responsibilities and obligations of both parties, this site specially formulates these regulations. please understand and read clearly before placing an order!

special emphasis: in principle, we do not accept returns (products can be exchanged through negotiation due to factory quality problems, but the transportation costs incurred shall be borne by the buyer, and our quotations are all ex-factory prices without any fees. our products are shipped with quality inspectors to strictly check the products to ensure that the quality of the products is 100%, but due to various uncertain factors, our factory can only guarantee that 97%-98% of the products have no problem after arrival, and 2%-3% is exempt from liability.

the following conditions cannot be returned or exchanged: the returned product packaging is damaged or incomplete, the product accessories or related materials are incomplete, unauthorized repair or modification, not used or stored according to normal methods, products beyond the after-sales service period

1. about moq

the quantity of each toy placed is subject to the moq marked on the website! general products can be ordered at least in one box, all of which are ex-factory prices. (note: there are also some products on this site that can be ordered at least half a piece. for more information, see the product introduction on the site with mixed batch marks, and the price of half a mixed batch is set separately. for more information, please ask wangwang customer service!)

ii. about sample fee

no matter retail, wholesale or gift order customers, we do not provide samples for free without discrimination. if we really need to charge three times higher than the wholesale price, we will return the sample price difference after the order amount reaches 10000.

iii. product quotation

the price of the products on this site has been quoted according to the most advantageous ex-factory price. generally, the price on this site is mainly based on the price on the site. (the price on this site is the factory shipping price, no opening, no freight, no fees), due to the rising of toy materials at any time, please ask the customer service of wangwang about the price before placing an order!

iv. payment method:

your payment and freight can be paid by bank transfer, online payment (agriculture, labor, construction, middle), etc. please inform us in time after remittance so as to arrange it quickly, the payment will be delivered on the same day or the next day. if there are too many orders, we will try our best to arrange them within three days. we also support alipay instant transfer payment method, which is more convenient and fast.

v. delivery time

after the customer pays the payment order, we will arrange the goods immediately and deliver them within 1-3 days. because orders need to be prepared (some products may be out of stock and need to be produced), please order in advance as much as possible according to the actual situation, so as not to arrange immediately when in urgent need, which will affect your business development. if the goods in each order arrive on the same day, we will ship them on the same day. please don't urge. as for logistics and freight, freight is generally paid on arrival, and goods need to be picked up at the freight station. the delivery logistics can be provided by the customer or the personnel of this site can choose a more suitable one for you!

(note: we can only help buyers estimate the freight of the goods. the actual freight is mainly based on the amount at the time of delivery. we can control the delivery time, but we can't tell the arrival time of the freight station correctly, please understand this!)

vi. receiving standards:

1. when the buyer picks up the goods, please check the goods carefully in front of the staff of the logistics and freight company. if the outer box is seriously deformed, damaged, packaging tape broken and damaged, and the sealing tape is incomplete, there are obvious signs of being unpacked and opened. please check them in person. if you find any errors, you must negotiate with the logistics company to solve the compensation in person. if it cannot be solved, please do not take away the goods first, contact us at the freight station for negotiation; otherwise, the goods will be accepted without objection after signing.

2. all products of our factory are shipped only after strict inspection. because they are plastic toys, the qualified rate of factory quality assurance is over 97%-98%. 2%-3% has unpredictable problems, which are within the scope of exemption.

3. since our delivery companies are all logistics companies, and logistics companies are all transported by trucks, there will be very few losses during normal transportation. each transportation company has an agreement. please buyer's designation the logistics you need, the transportation company, due to the transportation of crushed toys and other situations, we do not bear the insurance of the transportation party. we recommend that you buy insurance during transportation. the normal handling fee is 3%-5%. please check the goods carefully before picking up the goods.

4. we deliver goods on behalf of customers and handle shipping procedures. freight is paid on arrival. when picking up the goods, if there is any damage, the available freight will be guaranteed. generally, we recommend that you do not pay in advance.

vii. after-sales service

the buyer is responsible for the return freight for products with quality problems that need to be exchanged above, after receiving the returned product, we will send the replacement together when the customer purchases the product next time (we cannot accept the situation when the product is delivered together next time, and the freight will be borne by the customer!)

note: you must inform wangwang customer service on this site before sending it back!!!

due to the particularity of toy products, which cannot be compared with household appliances, all toy products sold by our company do not implement the three guarantees policy. if problems arise after use, our company will not bear any responsibility, if within the scope of our ability, we will help solve these problems, but all related expenses incurred shall be borne by the customer.

special products shall be handled according to relevant agreements reached between our customer service personnel and customers.

viii. exemption clause

1. the goods are produced and shipped by customers. generally, the products are mainly made of plastic materials and the packaging is paper materials. during the transportation process, especially in some long-distance cities, it is possible that some products may be damaged by transportation (for example, some are slightly scratched by collision, for example, some color boxes of color box packaging are slightly deformed). for this, we will use logistics double-layer packaging, padded buffer, compact stacking and other methods to avoid the occurrence of damage events. transportation is completed by a third-party logistics company, which is beyond our control. the responsibility for damage caused by transportation will not be borne by us. transportation time is affected by weather, vehicle arrangement, traffic conditions and many other factors, and is not used as a reason for returning goods.

2. our toys are cheap and good. they are worth the price. some buyers feel that the workmanship is rough and defective after receiving the goods. they are not good materials. they are different from what they imagined, however, these are not quality problems. no matter what things are, they are not perfect. each of our products is in the real-shot picture upload station. if you are too picky, please forgive me, please consider and see clearly when purchasing. if you don't know, please consult us....

3. all dimensions are measured manually, and the error of 1-2cm is normal.

this clause shall take effect automatically when the customer decides to order our products without the need for signature and seal of both parties.

if you do not agree to the above terms, please consider clearly and confirm your consent before ordering products with our company.