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 When will you ship the order after I place an order and pay?

Dear, we will arrange the shipment of orders completed before 5 PM on the same day.

（Except in special holidays or when there is a large volume of activities）

We will try to arrange the shipment within 48 hours, please note that we do not ship on holidays. Please pay attention to the store announcement.

 Can I choose another courier or logistics company?
Dear customer, we default to send by ZTO Express.Timeliness and strong network points.

If you need to change other express and logistics, please contact the online customer service after confirmation.

 What should I do if I make a mistake in the order, re-take it, or don't want it anymore?
Please don't worry. Our store is certified by merchants and supports return and exchange without any reason. As long as it does not affect the second sale, you can contact customer service to confirm the agreement after returning or exchanging goods. This will not affect your happy shopping experience.

 What should I do if I have not received my express parcel after several days of purchase?
Dear, normally, you can receive the goods within 1-2 days in Guangdong Province, and in other regions, it will take 3-5 days.

Such as Xinjiang, Tibet, Gansu, Ningxia, Qinghai, and Inner Mongolia, about 5 to 7 days.

You can check it on the official website of the courier and logistics company or consult our store customer service.