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Wholesale Distribution Instructions

 Please read the following terms carefully by the buyer. They become effective from the time of placing the order. If you have any further concerns, please contact the online customer service staff promptly to obtain clarification before placing another order.

   Regarding logistics

1, Shipping: Default to Yuantong

2, Logistics: Shipping fees are typically paid upon delivery. The goods need to be picked up at the shipping station. The logistics company can be provided by the customer, or we can select the most suitable one for you.

Regarding shipping

1, Distributor clients: daily16:00Orders placed earlier usually have delivery on the same day, for exampleWhen there is an excessive number of orders and a shortage of staff,The delivery timeline may be delayed; please understand.

2<t_Wholesale Customers>: The quantity of orders placed will be fulfilled if there is sufficient stock in the warehouse1-2It will be arranged for dispatch within working days; for bulk orders, a separate scheduling arrangement will be made for delivery.

 Regarding delivery

   Please check carefully around the box when receiving it. If you notice severe deformation or damage to the outer box, broken or missing sealing tape, or incomplete sealing adhesive.,If there are clear signs of being opened or unpacked, please inspect the items in person! If any items are missing or damaged, do not take them away yet.,Where should we be in touch with you at the freight station for negotiation? Otherwise, after receipt, the item will be accepted without any objections.

Regarding returns and exchanges

1<t_no_quality_problems>return & exchange:<t_no_quThis StoreOnce soldExcept for quality issues, no returns or exchanges are accepted..

2<t_productqualityreturns>: All our sold products undergo shipment packaging inspection to ensure product quality. However, due to various uncertain factors, our factory can only guarantee delivery.95%-98%The product quality is flawless. If issues with the sold product affect sales, please contact customer service for negotiation.

3- Damage during transportation: Please ensure the boxes are checked upon unpacking in front of the logistics or delivery personnel. The cardboard boxes are elastic, while plastic toys are not, so it is possible that the outer packaging may remain intact but the contents may be damaged. Please verify the goods before signing for delivery.5%The damage falls within the normal range; we will provide a service to send replacement parts for a second order, but not a separate replacement item.

Regarding issue with proxy distribution

1,No quality issuesNo return or exchange is supported 

2<t)_quality issues_> Such as product damage or inability to function properly; the buyer is responsible for all return or replacement costs incurred due to intentional damage. In cases where the received product has problems, missing components, or requires only additional components to resolve the issue, or in cases of return processing,We will cover all the costs.

3All returned items must be registered with customer service before a refund can be applied for. Thank you for your cooperation!!!