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Small-scale operation with minimal profits; if the products are damaged upon sale, you can take photos and contact customer service for after-sales assistance. Due to numerous styles, some items may be out of stock. If unavailable, and no contact can be made with the customer, we will send the available items first, and for out-of-stock items, a refund will be provided through customer service. Our store does not support returns due to poor quality or inability to sell. Note that the 7-day no-reason return policy is only applicable to individual self-use customers. Wholesale customers who receive samples are not eligible for the 7-day no-reason policy. Thank you for your understanding. Regarding shipping costs, the amount will be refunded based on the difference between the original charge and the actual cost. If the customer refuses to make the payment, the order will be canceled. Our store’s prices do not include invoicing; if invoicing or customization is required, please contact the manager via WeChat.