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Product Name: Wooden Classical Kitchen Toy
Packaging method: color box
Color box dimensions: 62*52*15 cm
Packaging dimensions: 64×50×44 cm
Packaging quantity: 3 sets
Weight: 30kg

1. On Shipping Fees
Can handle shipping and courier services.
Generally, in Jiangsu, Zhejiang, and Shanghai, if the quantity is not particularly large, we mainly provide express delivery services. The charging standard is approximately 5 yuan for the first weight plus 1 yuan for additional weight (prices for extremely large items are calculated separately). Our company has been providing this service for a long time.
The courier service used is Yuantong Express, and customers can also specify their preferred courier. The shipping fee is paid together with the payment amount, and the cost is calculated based on weight and the specific region.
For customers in other regions, the main shipping is provided by our partners, including Tiandi Huayu and DePang Logistics. The shipping fees are paid upon delivery, and the charges are determined based on the volume of the goods.
Distance of the journey is determined. Large customers can specify dedicated logistics services.

II. Regarding After-Sales Service
If there are quality issues, you may return or exchange the item within 15 days of receipt. Packaging: We will pack it in a hard cardboard box when shipping, but various accidents can occur during transportation.
We are not responsible for any damage or human-induced damage that occurs during general transportation. Please check whether the outer packaging is intact before receiving the goods.
If you need to return or exchange items, please contact customer service first and obtain their confirmation before choosing to return the goods. The shipping cost for returning any defective items is borne by the buyer.
Sent when the customer places the next order.
For products returned by friends, please use a sticky note to clearly indicate the issues and attach it to the item. Also, please do not damage the original packaging so that we can return it to the manufacturer. Thank you.
Family cooperation)

III. Regarding Shipping

When placing an order at this store, the system will automatically calculate the shipping cost. For Jilin, Inner Mongolia, Ningxia, Gansu, Qinghai, Xinjiang, and Tibet, EMS economy shipping is used by default; for other regions, Yunda shipping is used by default. If you require another type of shipping or need logistics services, please contact customer service to adjust the shipping cost! In Jiangsu, Zhejiang, and Shanghai, both logistics and express shipping are available, and the prices are similar. The delivery time is affected by factors such as distance, weather, traffic conditions, and mode of transportation. The estimated time is for reference only!

Due to our large volume of shipments and diverse product range, it is inevitable that some products may be temporarily out of stock. If the shortage is minor, we will ship them directly and note which product is missing on the order. You can get a refund via Alipay after receiving the goods! If the shortage is significant, we will contact you by phone. We apologize for any inconvenience caused!

【Regarding Delivery】Please carefully check the surrounding area of the package upon receipt. If you notice severe deformation, damage to the outer box, broken or missing sealing tape, or incomplete sealing adhesive, and obvious signs of opening or unpacking, please unpack the package in person for inspection!!! If any shortage or damage is found, please negotiate with the logistics company on-site. If a resolution cannot be reached, do not take the goods away yet; contact us at the freight station for further discussion. Otherwise, acceptance of the goods will be considered without any objections after signing for delivery.

【After-sales Service】

1. If any quality issues are found after receipt, please contact us promptly. Products with quality problems should be returned via logistics (to save costs and time, returns are accepted for amounts above 300 yuan; there is no time limit for returns. The company does not allow returns of one or several products). We will bear the corresponding costs for quality issues; express return services are not accepted.

2. The following conditions do not allow returns: the returned product has an incomplete packaging, missing accessories or relevant documents; unauthorized repairs or modifications; failure to maintain, use, or store it according to the correct methods.

We warmly welcome all of you. Guided by the principles of integrity and diligent work, we are committed to ensuring product quality and after-sales service. The wooden toys originate from Lishui, Yunhe, Zhejiang. Wooden Person Toys Business Department is a team that carries the dreams of those born in the 1980s. It is a group of professionals offering full-service solutions including custom design, production, wholesale, and drop-shipping. For children's toys, our mission is safety, fun, and educational value. We always prioritize safety.