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1. Company Commitments
We are responsible for the information directly released by our company. If there is any inconsistency between words and actions, and if it causes losses to merchants, the website shall bear the responsibility.
All product images are real-life shots, and the descriptions for each item are carefully accurate. Customers can purchase with confidence. If any serious errors occur due to our website’s negligence, we will correct them promptly; in case of losses to members, our company will provide reasonable compensation.
We conduct strict quality checks on products; in case of quality issues, our company offers unconditional returns or repairs.
Note: Our company is responsible only for the currently confirmed instant orders. Since information needs to be updated frequently, if any changes occur after a member places an order, we will notify them promptly, and it is up to the member to decide whether to cancel the order.

II. Other agreements
If the two parties reach an agreement through other communication methods and this clause conflicts with it, then the agreement agreed upon by both parties shall prevail.
Defective Product Exchange: If a member discovers that a product has indeed a quality issue within 3–7 days after receiving it, please contact our company first before requesting an exchange. Our company will cover the return shipping costs.
Company maintenance or repair: Relevant fees may be charged separately based on actual circumstances. If product quality issues occur due to company reasons, the company is fully responsible without any conditions.

For custom orders of large quantities, before production begins, merchants are required to pay an initial capital of 20-50% based on the number of custom items.