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Product Size: Handbone SizeLength about 7.2cm, width about 4cm, weight about 7 grams

The length of the gold/silver piece is about 6.7cm, the width is about 3.5cm, and the weight is about 13.8 grams.

The length of the hand bone and eye ball style is about 7.3cm, the width is about 4cm, and the weight is about 12.3 grams.

The length of the eye ring and the eye beads is about 14cm, and the weight is about 13g.

Handmade products may have scratches or scratches, which are not considered quality problems.

Our products offer high value for money, exceeding expectations, with a buyer satisfaction rate of over 99% (this is not just words, but proven by our Alibaba Trusted Seller record). However, there are a few picky buyers who, after receiving the goods, feel that the craftsmanship is rough, there are imperfections, and the materials are not of high quality, or that the products do not match their expectations, and these are not considered quality issues. Because almost all products have different prices, ranging from a few cents to several yuan, dozens of yuan, or even thousands of yuan, please do not compare the quality of low-priced products with high-priced ones. There is no perfect product, and too picky buyers are kindly asked to look elsewhere or to only choose our higher-value products. Additionally, as we are a wholesale business rather than a single retail operation, we only guarantee a 98% pass rate, with the remaining 2% falling within the exemption scope.

All our images are taken from actual products, but due to factors such as lighting and photography skills, there may be slight differences between the images and the actual items. Additionally, the devices and graphics cards of computers and monitors vary greatly, leading to color differences in the presentation of the products. Buyers who cannot tolerate color differences should not place orders!
Subjective reasons such as the customer's personal preference, expectations, the size of the product being too large or too small, the difficulty in selling the product, the thickness and softness of the material, or the product not fitting the customer's personal preferences and expectations, or differences from the customer's expectations due to the subjective imagination, are not considered as quality issues by us.

Upon receiving the goods, if you have any questions, please contact us within 3 days. Please do not rush to leave a negative review without contacting us. We will do our best to cooperate with you to solve the problem. However, we also kindly ask that picky buyers who like to threaten with negative reviews please take a detour.

We have specially trained personnel for picking and packing, who will promptly pick and properly package the goods for our customers. However, with the increasing volume of our shipments, we often face stockouts due to the rapid sales of some products. This is especially true during peak sales seasons. We just had stock available, but it was quickly picked up. Therefore, there is a possibility that some products may be out of stock after an order is placed, and it is sometimes normal to take two to three days. We will try our best to arrange early shipment. We will strive to send goods on the same day if they are available, and for those without stock, we will arrange to have them ready within three days. Please understand and forgive us!

The solution to the stockout problem: In general, we will contact the buyer to inform them of the stockout reason and obtain their consent to replace the style or color. If we cannot contact the buyer, the default principle is to ship as much as we can according to the order. The remaining payment will be fully refunded to the buyer.

We usually use the following transportation methods:

If it's a courier company, they usually deliver the goods to your door. However, for remote areas, the buyer needs to pick up the parcel themselves.
If it's a logistics company, it's basically necessary for buyers to go to the local logistics company branch to pick up the goods and pay for the transportation costs.

Please note: We will affix a clear 'Fragile' sticker on all shipping cartons. Additionally, we will remind the courier and logistics companies to handle with care during shipment. Therefore, please ensure that you inspect the outer packaging upon receipt. If there is any significant damage or opening, please request compensation from the logistics company or courier immediately. If the problem cannot be resolved, please contact us as soon as possible. However, we will not accept any claims after the goods have been signed for. Please ensure your rights are protected. Thank you! We also recommend using Deyang Logistics and Best Logistics, as both have high reputations and insurance.

【Reminder】

Shortage (number of goods received is insufficient, no note of non-delivery): 1, goods under 300 yuan, please count the number of goods when receiving and transport company personnel, if there is a shortage, please transport company personnel sign to confirm, we will find the shipping company compensation, and compensate for your missing part.

For goods worth over 200 or 300 yuan, please inform us within 24 hours after signing for any missing items. We will cooperate with you to verify the quantity and do our best to resolve the issue. If you do not count the items within 24 hours or fail to inform us of any missing items in time, it will be considered that the quantity is correct.
Furthermore, due to the very large daily shipment volume, each individual item may occasionally be out of stock. If a shortage results from insufficient inventory, we will refund you, or we will ship them together with your next order, but we will not send them separately as a replacement.
Packing Damage: We have an obligation to assist our customers in resolving this issue. Please (or any other person who received the goods) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the packaging is damaged, please have the courier sign to confirm.
Problem 1: The courier refuses to open the package together for inspection.
Solution: After you sign for the delivery, keep the delivery slip and check it thoroughly before returning it to the courier.
Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down his phone number and name.

Product Quality: All products will undergo multiple inspections during production, after production, and before shipment, and only fully qualified products will be shipped. However, wholesale is not retail, and if there are any issues, please contact our company as soon as possible.

About returns and exchanges: For a return, the product must have a quality issue that results in the loss of its intended function or does not meet normal standards. If the product is unopened and can be resold, you can apply for a replacement of the same value. You must apply for a return or exchange within 24 hours after signing the delivery receipt, and the product must be returned within 24 hours after the application. The time is based on the scanning time of the buyer's shipping logistics receipt/courier receipt. For reasons such as poor sales or not meeting expectations, which are not due to quality issues with the product, we will not provide returns or exchanges.

Product images can accurately reflect the actual product, but due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods by the factory. Please refer to the actual product for accuracy.