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Wholesale instructions:

Please read carefully.Contract terms and conditions, placing an order is deemed to agree to the following terms!
Pre-sale and After-sale Contract Terms: 1. About Shipping:
· Please contact our customer service personnel before placing an order to confirm whether the required products are in stock.
· When you place an order with B, please contact customer service to modify the shipping fee. Small items are generally sent by express delivery, which is defaulted to STO Express and YTO Express. If you need other express delivery, please inform the customer service. For large volumes of goods, it is recommended to send by logistics. The shipping fee for general freight can only be roughly estimated, and it is only for reference. The actual fee is still subject to the standards of the freight station!! · For orders placed before noon and paid, we will try to arrange the shipment that day. Orders after noon will be arranged for the next day's shipment, because the driver will arrange the goods to the physical stores and customers near Yiwu in the morning. Morning orders will be loaded in the middle of the day and sent to the freight yard in the afternoon. In short, we will try our best to arrange the shipment within 12-48 hours after the order, and if the buyer needs to return the money before the shipment, they must contact the customer service to determine if the goods have been sent. If the contact for refund is made, the buyer must bear the face sheet fee of 3 yuan and the costs of returning the goods. The packaging of our company's goods will also be gradually improved to minimize the damage in the process of transportation as much as possible. We hope everyone will understand! If there are any other unexpected circumstances, we will inform you in the message on Taobao, please be aware!
2. Regarding the products: · A All products will undergo multiple inspections during production, after production, and before shipping. Only fully qualified products will be shipped. However, due to various uncertain factors, the loss of product functionality may occur. We guarantee that 98% of all goods shipped from our factory are good quality, with 2% falling within the exemption scope. B All product images are taken from actual products. Due to differences in lighting, shooting skills, and other factors, or due to color differences on different displays, there may be some visual color deviations. If you are sensitive to this, please be cautious when making a purchase! Additionally, due to factors such as market changes, the factory may adjust the color, packaging methods, and other aspects of the product and packaging. Please refer to the actual product for the latest information.
· C Our toys are of good quality and affordable, and they are worth more than the price. Some buyers feel that the workmanship is somewhat rough, with flaws, not good materials, and does not match their expectations, etc. However, these do not fall under quality issues. There is no perfect product in the world. We upload the real photos of each product to the website. We apologize for the overly picky buyers. Please consider and carefully look when purchasing. If you have any questions, please consult us.... The company will not accept any reason for returns. Those who place large orders can first take samples.
3. About Receiving
· A Please personally check the quantity of goods and whether the packaging is intact. If there are any missing or damage, please negotiate with the logistics company on the spot for compensation. If you sign without checking, it will be deemed as no objection to accepting the goods. After that, if there are any problems, the store will not be responsible for any.
· B Please (or other consignee) must check the quantity and appearance of the goods together with the courier logistics personnel (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier personnel sign to confirm.
Question 1: If the courier refuses to open the package together to check the contents, the solution is to keep the delivery receipt until you have completed your inspection, and then return it to the courier. Question 2: If the courier refuses to sign to confirm the missing items, you can simply note down their phone number and name.
4. About Transportation
· Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by numerous factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It is also not a reason for returning the goods.
·B We cannot control the delivery and logistics companies, and the arrival time given by our customer service personnel is just an estimated approximate time based on normal circumstances. We cannot and will not guarantee that the goods will arrive at a certain time. All we can do is to send the goods as fast as possible. Those who refuse to accept delivery or return the goods because the arrival time is too late, we will not accept. Therefore, please buyers, especially those who need urgent goods and buyers in remote areas, carefully consider the time risk before purchasing. At the same time, please respect our labor. Wholesaling is different from Taobao, where only a small parcel is involved, while wholesale requires the combination of various different goods into a package. Each shipment includes the hard work of our customer service personnel, order personnel, packing personnel, and shipping personnel, but there are a few bad customers who, after the goods have been sent out and even safely arrived at the destination, refuse to accept the goods, do not cooperate, and only ask for a refund. For such a situation, the customer must bear the round-trip freight, and the goods will be refunded at a 70% discount, because we must send someone to pick up the goods, bring them back, and then must classify the products one by one.
5. About After-sales Service· A Damage: We will not assume responsibility for damage caused by transportation reasons (recommend choosing logistics companies with insurance such as DEBON and BEST). However, we have an obligation to do our utmost to assist the customer in resolving this issue. Our company will use double packaging and compact stacking methods to avoid damage. Please (or the person who receives the goods on behalf) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.
· B Returns and Exchanges: In principle, the company does not accept any returns for any reason after the sale of all goods (if the product has a quality issue or is sent incorrectly, it can be exchanged for a discussion, and the company will bear the one-way logistics transportation costs. All our quotes are factory prices without transportation costs).
·C If the product itself has quality problems or the function missing due to the transportation process, the company can provide exchange processing. Please feedback the product problem to us within 7 days after receiving the goods. If the after-sales problem is feedback after the deadline, please consult with the customer service. For quality problems of the product, please return more than 20 kilograms with ordinary logistics. After receiving the returned product, we will send the exchange together with the next time the customer's goods (if it is not possible to send together at the time of the next shipment, the freight is at the expense of the customer!) The buyer needs to ensure that the appearance and packaging of the returned product cannot affect our second sale, otherwise we will not accept the exchange or exchange at 50% discount. We hope everyone understands.
Note: Please inform our Alibaba customer service before returning the item!!!
·A Due to the special nature of toy products, they cannot be compared with household appliances, therefore, all toy products sold by our company do not implement the three guarantees policy. If the damage is due to improper operation or personal damage, we will not be responsible for any repairs or replacements.