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Shantou Chenghai Jialelu Toy Factory

Specializing in remote control, electric, educational, and other types of toys. Adhering to the principle of customer first, we strive to provide you with the best service. Our shop has been providing new and existing customers with popular and advantageous stock for a long time.

Shopping Terms and Conditions

1. About the product

The products in our store are photographed from the actual items, with direct supplier sources, ensuring quality assurance. All displayed items, detailed dimensions, materials, and product descriptions are fully explained.

2、 About Shipping

We generally cut off orders around 4:00 PM every day. If the order is past the cut-off time, it will be shipped the next day. If you have any special requirements, please contact our customer service to negotiate. Please have the buyer sign the goods in front of the courier when receiving the goods, and if there is any damage, please contact us immediately.

3. About Color Difference

All the pictures are taken from the actual products, but color differences are unavoidable. Due to the display, photography, and other graphic processes, there may be slight color deviations from the actual products. The colors are for reference only. Therefore, buyers who are very strict about color should be cautious when making a purchase.

4. About the return

The product does not support a reason for return. The returned product needs to be discounted by 80%, and if the returned product is severely damaged, a certain amount of fees will be deducted depending on the degree of damage.

5. We do not accept returns in principle. If the product has quality issues due to factory defects, we can negotiate for a exchange. However, the transportation costs need to be borne by the buyer. After receiving the returned product, we will send the exchange together with the next customer's order. We cannot accept sending together with the next shipment. The shipping costs are the responsibility of the customer. Before sending back, you must inform our business's Alibaba customer service!!!

6. Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company do not apply to the three-pack policy. If there are problems after use, we do not assume any responsibility. If we are able to solve these problems within our capabilities, we will help, but all related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests.

7. All products sold by us are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the products will be free from defects upon arrival. The remaining 2%-3% falls within the disclaimer scope.

8. All the goods we send are brand new, and before shipping, we will ensure that the product packaging is intact and tidy, and the outer box is strong. However, during the transportation process, especially in some long-distance cities, it is possible that some products may suffer from transportation losses (such as minor scratches caused by collision, or minor deformation of the individual color box packaging. The transportation is completed by a third-party logistics company, which is beyond our control. The responsibility for damage caused by transportation will not be borne by us. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, and it will not be used as a reason for return.

9. Our toys are of high quality and affordable, and they are really worth the price. Some buyers have reported that they feel the workmanship is somewhat rough, with imperfections, and that the materials are not of high quality, which does not meet their expectations, etc. However, these issues do not fall under quality problems. Nothing is perfect, and we understand that some buyers may be too picky. Please forgive us if you are one of them. When making a purchase, please consider and carefully read the product description. If you have any questions, please consult us.

10. All sizes are measured by hand, and an error of 1-2CM is normal. All pictures are uploaded by actual shooting. Due to differences in light and monitors, there may be some color differences, please understand.

Price Specification
Under normal circumstances:
The marked price: The above prices are the factory prices, which do not include any taxes or shipping costs. The marked price may be the recommended retail price of the product or the previous sales price, etc., which is not the original price. It is for reference only.
Unstriked Price: The unstriked price is the sales price of the goods on Alibaba China. The specific transaction price may change due to the participation of the goods in activities or the use of coupons by users, and the final price is subject to the price on the order settlement page.
In the preheating state of the activity:
Strikethrough price: The strikethrough price is the sales price of the product at the current activity preheating state, which is not the original price. The specific transaction price may change due to the use of coupons by users, and the final price is determined by the order settlement page.
Unstruck Price: The unstruck price may be the activity price of the goods about to participate in the activity, for reference only. The actual transaction price at the time of the activity may change due to the use of coupons by users, and the final price will be determined by the order settlement page of the activity.
In the group purchase and discount activity state:
The product (except for some specifications) enjoys a discount during the group purchase and additional discount activity. During this period, buyers can enjoy the preferential price of the group purchase and additional discount activity (which is more favorable than the group purchase daily activity price at the same time).
* Note: The preceding explanation is only valid when price comparisons are made. If the merchant makes a separate explanation for the strikethrough price, the merchant's statement shall prevail.