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To ensure members receive proper service at this store and to avoid any unpleasant situations, both parties will jointly abide by the following terms based on mutual understanding, fairness, and voluntariness:
1. Our Store’s Commitment
We are responsible for the information directly released by our company. If there is any inconsistency between words and actions, or if it causes losses to merchants, the website shall bear the responsibility. However, we will not assume any losses caused by the customer's own reasons (such as not reviewing product details or product specifications; for example, a single pendant may not be chain-free, the product lacks a packaging box, or the size of the product differs from expectations). We hope customers will take more time to review and ask questions.
The product images are real-life shots, but some are sourced from the internet. The descriptions for each item are carefully accurate, so customers can purchase with confidence. If any serious errors occur due to our website’s negligence, we will correct them promptly and provide free returns or exchanges.
We conduct strict quality checks on products; in case of quality issues, our company offers unconditional returns or repairs.
Note: Our company is responsible only for the currently confirmed instant orders. Since information needs to be updated frequently, if any changes occur after a member places an order, we will notify them promptly, and it is up to the member to decide whether to cancel the order.
2. Requirements for members placing orders
Please carefully verify the order (price, quantity, specifications, etc.). If there are any special requirements, please inform us promptly.
The delivery address and contact information must be accurate; otherwise, you shall bear any related losses that may result.
Pay the order amount promptly. If the payment is not made within three days after placing the order, the order will be automatically canceled.
Please check the items (quantity, quality, specifications, etc.) after they arrive. If you encounter any issues, please contact us promptly. If everything is fine, please confirm receipt and give a five-star review! (Thank you!)
III. Other agreements
If the two parties reach an agreement through other communication methods and this clause conflicts with it, then the agreement agreed upon by both parties shall prevail.
Defective Product Exchange: If a member discovers that a product has indeed a quality issue within 3–7 days after receiving it, please contact our company first before requesting an exchange. Our company will cover the round-trip shipping cost.
Company maintenance or repair: The company may charge additional fees based on actual circumstances. If product quality issues arise due to company reasons, the company is fully responsible. For damages caused by customers, the company will provide repair services according to customer requests, but the return shipping costs must be borne by the customer. Any repair costs exceeding 10.00 yuan will be charged by the customer for basic labor.
Detailed Explanation of Merchant Issues
A. Product advantages: Material of silver jewelry, and its benefits compared to pure silver accessories
The materials used for our accessories are made from imported soft white copper and silver refining. Their luster is similar to that of silver, and even on the cut surface, it is difficult for ordinary people to distinguish them. Compared to pure silver, there is only a significant price difference; however, they feature a high-quality electroplated platinum layer, an added thick layer of silver, a protective coating, and a long-lasting color retention, with minimal fading.
B. Diverse product line: available products, new product launches, custom orders
A diverse product line is our core strength. Whether it’s popular items or new products with potential, we can supply our existing inventory to merchants. Our company releases new products every month, promoting fashionable boutique items, and we can also offer flexible product customization based on any client requirements. No high demands are required; both small and medium-sized clients are welcome to collaborate.
C. Superior production lines: strong productivity, meticulous manufacturing processes, high-end products
Our company's daily production exceeds a thousand units, and we also have numerous processing factories. We strive to shorten the production cycle and provide timely delivery. The production of products involves more than ten processes, from product design to final inspection before shipment—every step is essential and requires strict standards. Professional and high-end accessories; because of our expertise, we focus entirely on this!
D. Our services: provide effective assistance and reduce the requirements for wholesale
Simple supply is not our ultimate goal; we do our best to assist merchants in selling products quickly. Therefore, we have established a highly experienced marketing department to share promotion methods, provide product image and store design assistance, and more. Our company offers mixed wholesale, with extremely low minimum orders. Custom new products can be produced based on drawings or samples starting from 100 pieces!
Customized Processing
Online store franchise (franchising without physical inventory is not supported for now)
Advantages of joining an e-commerce store——
1. The company provides optimized product package files for your use.
2. Provide consignment shipping service to minimize your costs to the greatest extent possible. (Only available for existing customers; some additional fees will apply)
3. Standardize product prices to avoid malicious price competition and regulate the market.
4. Provide the current inventory levels weekly so merchants can stay informed at all times and avoid the pressure of having no stock available.
5. For products that are occasionally out of stock, our factory will process and ship them to you immediately within three to five days after your order is placed.
6. Offer new product promotions monthly to drive sales and foster a sales-friendly environment.
Online store franchise conditions ——
1. You are required to have your own Taobao store, as well as online sales platforms such as PaiPai (Taobao stores have complete data, while data from other third-party platforms like PaiPai requires conversion, which requires you to be able to operate independently).
2. Understand and be able to use data packet upload and modification tools proficiently.
3. Corresponding optimizations and adjustments will be made to the product.
4. Those who require the product data package must pay a deposit of 100 yuan. The deposit will be refunded when the purchase amount exceeds 1000 yuan, or when the single purchase amount reaches 500 yuan.
5. The purchase price is standardized across the entire network, and you can enjoy member-only discounts due to increased sales volume.
6. Comply with our company’s market standards to avoid unhealthy competition
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