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1. Regarding orders

All products can be ordered in the minimum quantity specified on the order page; there are no restrictions on the amount, and mixed orders are also supported!

 II. Regarding Shipping

Under normal circumstances, we ship within 24–48 hours. All items available for purchase in the store are in stock. In rare cases where items are out of stock and bulk orders cannot be fulfilled, we will contact you promptly. We hope you understand! Shipping time may vary depending on distance, weather conditions, and the operational procedures of different shipping companies. Generally, after shipment, items in Jiangsu, Zhejiang, and Shanghai arrive in 1–3 days, in other regions in 3–5 days, and in remote areas in 5–7 days! If you haven’t received the item by the relevant time, please contact our after-sales customer service. (If delays or loss occur due to high sales season, increased shipment volume, or overflow in shipping companies, please understand that we will handle the situation properly.)

 III. Regarding Products

This factory specializes in wholesale of accessories. Products are manufactured in bulk, primarily through manual processing. There may be slight differences between different batches; minor defects (that do not affect sales) are inevitable. It is recommended to obtain samples for free first. Everyone should understand that value is proportional to cost. Do not rely on your imagination—one’s imagination is limitless, and we cannot meet that expectation. Please understand!

 IV. Regarding Colors

1. Most of the products in this store are photographed in person, with only a small number being online images. The colors have been professionally proofed to be as close as possible to those in the actual items. Due to factors such as lighting, color contrast and temperature of computer monitors, color differences are inevitable. The images are for reference only; please refer to the actual products. Please avoid taking photos if you are concerned about this. 2. Regarding styles and colors, we will deliver products based on the order unless special instructions are given (except for items with specific notes on the product page). We will try our best to meet your requirements, but there may still be shortages. We hope you can understand this. If there is a temporary shortage (you can also note the color to be used for the missing item when placing the order), we will notify you via WeChat or phone. Please accept our apologies!

 5. Regarding After-Sales Service

1. Signing for delivery: Please ensure you personally inspect and sign for the goods—this is your right, and it is also key to our after-sales service. Thank you for your cooperation. (If it is not convenient for you to sign for yourself, please inform someone who can sign for you on your behalf, such as a friend, family member, or security staff.) 2. Missing items or quality issues: If you find any missing items or quality problems after receiving the goods, please contact customer service immediately within three days after signing for delivery. For quality issues, please take photos of the problem immediately after receipt and send them via WeChat with our after-sales team—we will provide a satisfactory solution. 3. Returns and exchanges: If you are not satisfied with the product or do not like it, you may return or exchange it without using it and without affecting secondary sales. Generally, standard products allow free returns and exchanges within three days after signing for delivery; some products offer seven-day return policies. Note: The following conditions do not allow returns or exchanges: 1. The packaging of returned items is damaged or incomplete, or the accessories or related documents are missing. 2. Unauthorized repairs or modifications. 3. Use or storage not in accordance with normal methods. 4. Color variations are not eligible for return, except for items beyond the post-sale service period. After-sales service is a fundamental aspect of our business. We are committed to providing excellent after-sales support, but it also requires your cooperation. Please read the above instructions carefully before returning or exchanging goods, and try to comply with the company’s regulations to avoid affecting your after-sales service. Regarding the handling of damaged or quality-related products, if there are issues with certain items and the customer wishes to return the entire order, the shipping cost, as stipulated by Alibaba, must be borne by the buyer.