Gubera Lights Manufacturer Snow Flake Making Machine 1500W Outdoor Stage Effect Equipment

Shipping & Delivery Policy
1. Packaging Options
We offer both carton box and flight case packaging. Please let us know your preference when placing an order.
2. Fast Dispatch
All items will be shipped within 3 working days after payment is completed.
3. Shipping Methods
* For samples or small orders, we use air freight for faster delivery.
* For bulk orders, sea freight is the preferred method.
* Air shipping typically takes 7–15 days, while sea shipping may take longer.
* Please contact us if your shipment is delayed — we’ll assist you promptly.
4. International Shipping Notes
International deliveries may involve customs clearance, transit procedures, and can be affected by holidays, weather, or other
external factors. Your patience and understanding are greatly appreciated.
5. Taxes & Duti
Import duties, VAT, and other related charges are not included in the product price or shipping cost. These fees, if
applicable, are the responsibility of the buyer.

FAQ

Q: Are you a factory or a trading company?
A: We are a direct manufacturer with our own factory.
Q: Do your products have CE/ROHS certificates?
A: Yes, we can provide CE and RoHS certificates upon request.
Q: How can I get your price list?
A: Please send us an email or message with the product names you are interested in, along with your contact details (name, company name, address, phone number). We will respond promptly with a price list.
Q: What are the shipping methods and delivery times?
A:
* By sea: 20–40 days
* By air: 5–10 days
* By express (DHL/UPS/FedEx): 3–6 days
We will recommend the best shipping method based on your order volume, weight, and urgency.
Q: Can I use my own freight forwarder?
A: Yes, if you have a forwarder in Guangzhou, you’re welcome to arrange pickup. No need to pay shipping fees to us.
Q: What payment methods do you accept?
A: We accept T/T (bank transfer).
* 50% deposit before production
* 50% balance before shipment
We recommend full payment in one transaction to save on bank fees.
Q: How can I place an order?
A: Please send us your order by email or fax. We will confirm the Proforma Invoice (PI) with you. Kindly include the following:
* Delivery information: company name, detailed address, phone/fax, destination, shipping method
* Product details: item number, size, quantity, logo, or customization requests