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Before Buying Instructions

1. All action figures are default to be packaged in bags. Only those with clear specifications of being in a color box or boxed will have boxes (the mystery box term in the product link is merely for promotional purposes of some specifications, and the specific specifications described below are the criteria). For styles with color boxes or mystery boxes, the volume will be very large after being packed in boxes, which will result in freight costs being 3-5 times the normal freight costs, and they are prone to being compressed and deformed, so the boxes are defaulted to not be shipped in good condition (flattened and placed at the bottom of the goods, to be packaged by the customer upon receipt). If you need packaging, you need to contact the customer service to add a manual labor fee of 0.1 yuan per item and modify the actual shipping freight, and we will not assume the responsibility for the after-sales service such as deformed damage caused by the transportation process.

2. All action figures do not have a 7-day no-reason return policy. Once they are sent, they cannot be returned or exchanged (in exceptional circumstances, wholesale orders need to be negotiated with customer service, and for one-time shipment orders, the actual shipping fee must be deducted and the return shipping fee must be borne by the customer).

3. Slight scratches, imperfections, and glue watermarks are normal phenomena and not quality issues. They are not supported for returns or exchanges. If you are sensitive to these, please avoid purchasing. Quality issues are limited to: fractures, large-scale scratches, and delamination.

4. Quality issues must be reported to customer service within 72 hours of signing for processing. After the feedback deadline, no after-sales service will be processed (special cases can be negotiated with customer service).

5. Return Consensus: Based on a consensus, the return and refund process can only be handled if the product is 80% depreciated from the original purchase price, and the customer is responsible for both the return and forwarding fees.

Please read the above terms and conditions carefully before placing your order. After placing your order and making the payment, you will be deemed to have clearly understood and agreed to the content of the above agreement.