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Before placing an order, please take a minute to read this, and you might avoid a lot of misunderstandings.
[About Us]
We specialize in wholesale gift and event marketing supplies. Our profits are thin, and we focus on volume, so we do not support retail. If you make an order, we will not ship it. However, if you want to take a sample, it is excepted. Once our products are sold, we do not accept returns or exchanges for any reason other than quality issues. In special cases, you need to inform our customer service online and obtain permission. Otherwise, we will not assume any losses that occur after the sale of the products!
About shipping costs
The online price is a wholesale price without shipping fees and taxes. By default, it is sent by express delivery.
If you need to send logistics, custom products do not support returns and exchanges.
【关于售后】
If there are any quality problems with electrical products, after-sales service is to return the product to the factory for repair, and the shipping fee is borne by the buyer. For cookware products with damage such as flattening or breaking, you can refuse to accept the parcel at the scene by express delivery (please, be sure to inspect it carefully before signing!). If any damage is found after signing, or if it affects resale, we will not assume any responsibility!
About shipping
If you have urgent goods, please communicate with customer service in advance to avoid affecting your use! Product packaging may be temporarily changed. If you have special requirements, please note that during special periods such as Double 11, Double 12, or activities, it may affect the arrival time. If you have special needs, please make an order in advance! We will do our best to deliver the goods to you as soon as possible.
All products sold by our store do not include shipping fees. We strictly inspect the goods before shipping to ensure quality. Once the product is sold, we do not accept returns or exchanges for any reason other than quality issues. We strongly recommend that you open the box and inspect the goods in front of the courier upon receipt of the parcel. If there are any damages, please refuse to sign and contact our customer service. If any damage is discovered after opening the box, we will not be responsible for the return shipping fees. Once the customer successfully pays, they are deemed to have agreed to these terms.