cross-border christmas pencil cartoon cute pencil with eraser hb pencil christmas student stationery gift wholesale

1. About the products: Our store has low profit margins, and we rely on high sales volumes. Therefore, we do not negotiate prices. Any related discounts will be explained on our website.
2. Regarding quality, there is a dedicated department that will pack the goods carefully before shipping. If there are any defects in the products, please contact us within 48 hours of receipt to resolve the issue appropriately.
3. Size Issues: Each product is measured with detailed dimensions, and the measurement method varies from person to person. An error of about 1CM is considered normal. If you blame the seller for a recommended size error after the fact, we apologize but we do not accept this as a reason for a return.
4. Regarding color difference issues, there are many causes, such as different cameras, different monitors, different lighting and environments. Color difference is everywhere, after all, machines are not as perceptive as human eyes. We will try our best to minimize the color difference between the actual products and the images.
1. Before returning the product, please communicate with the customer service to explain the details, so that your return can be tracked and handled promptly. 2. Keep the problem product's packaging intact (please bring your own packaging, do not directly paste or write on the original factory box). 3. For customer's specific color or style requests, we will try our best to meet them. If the color or style does not match, we will not provide exchanges or returns. 4. For damaged goods during transportation, if you raise a claim within 24 hours after receiving the goods, and contact our after-sales customer service to register, the rest period will be considered as the goods being intact. 5. The following conditions do not allow for exchanges or returns: damaged or incomplete packaging of the returned products, incomplete accessories or related materials, unauthorized repairs or modifications, or use or storage that does not follow the normal method.
6. After-sales service, we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and please follow the company's above system to handle it to avoid affecting the quality of after-sales service.

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