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1. About Shipping
Because most of our products are heavy, we do not encourage buyers to use courier services. The reason is 'the cost is too high'. If you really need to or if the quantity is less, please consult our customer service to make up the difference and send by courier. We respect our customers' needs.
The logistics company does not deliver the goods to the door, and the buyer needs to pick them up at the logistics company. Please thank you for your cooperation.

2. About Receiving
Before signing for the delivery, please ensure that the product packaging is intact, the quantity is correct, and the quality is without any issues. Only after confirming these can you proceed with the signature. If you encounter any problems, please contact us immediately for assistance.

3. About Returns and Exchanges
The return shipping costs for quality-related exchanges and returns are borne by us; for exchanges and returns due to non-quality issues, the buyer is responsible for the round-trip shipping costs. For exchanges and returns, the original complete packaging and accessories of the product must be intact. Exchanges and returns are not allowed for products with intentional damage or incomplete parts.