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Due to the complexity of the lace process, some laces may have minor imperfections, such as loose threads, holes, or torn edges.

 If there are any individual cases that are normal phenomena, they will not be used as reasons for returns or exchanges, and we hope that our customers will understand. 

 If you would like to come back to our store again, pleaseCollectCome to our store and enjoy a lot of convenience!!

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Purchasing Terms

• About color cards / samples

  Samples, some free samples can be sent for samples

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  About Customer Service

  If the customer service cannot reply in time, please wait patiently. If it causes any inconvenience to you, please understand and forgive.

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  About after-sales service

  If there are any problems caused by our negligence after receiving the goods, we can help you exchange them. If there are individual thread heads, holes, or broken edges, this is normal and does not constitute a quality issue. Orders that have been completed for more than seven days are not supported for any reason to return or refund.

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  About shipping

  Prior to 4 PM, we will try to ship the order the same day. Default shipping method is J&T Express. For large orders, we can also use YTO Express or logistics.

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  Notes

  Product images are all shot by ourselves. Due to technical reasons such as lighting and photography, there may be a slight color difference, which is a normal phenomenon.