1. Please contact us before purchasing to confirm whether the warehouse has stock and shipping costs. If there is a stockout and the buyer is willing to wait, our factory will produce in time and deliver in time.
2、This store is the online service window of Zimao children's toys.
3. The pictures in the store are for reference only, and we will try our best to match the pictures with what you see. However, due to factors such as lighting and display screens, there may be slight color differences between the pictures and the actual goods. Additionally, due to different production batches and product updates from the manufacturer, the actual goods may also differ from the pictures. Please refer to the actual goods for accuracy. (If you cannot accept the differences, please do not make the purchase.)
4. Unless otherwise specified, the product color and pattern will be shipped at random.
5、Please ensure that when you receive the goods, you check them in the presence of the courier to ensure they are undamaged, all parts are complete, and if there are any damages or missing parts, please contact us immediately and take photos as evidence. If you find any damage, missing parts, or other quality issues after signing for the delivery, we will also try our best to help you exchange them, but the related costs for the exchange need to be borne by the buyer, and the seller is not responsible for the costs of returns or exchanges! If there are no quality issues with the goods, we refuse to accept returns or exchanges. If there are quality issues, we are responsible for replacing the problem parts. The risk of scratches and wear of paint or plastic parts during transportation is inevitable, and we will not accept any returns or compensation requests for small scratches or friction marks. For picky buyers and perfectionists, please be cautious in your choice! The courier company is a third party, and the quality of the service (delivery time, service quality, etc.) is not within our control. If there are any unexpected situations, we will try our best to urge and coordinate with the courier.
6. We are not responsible for the installation of all products. If you do not understand the installation, we suggest that you ask a car repair master to install it outside. Especially for electric vehicle series, if there are abnormalities in the installation process or during use, such as improper connection or poor contact (caused by jolts during the courier process), please first check the problem points at the nearby electrical shop. If the parts are the problem, we can send replacement parts. We do not accept any reason such as no time to repair to request returns and exchanges, as these are large items that cannot withstand repeated transportation. (Buyers who are concerned, please do not make a purchase, thank you).
7. If you need a shopping receipt, please let us know in time; we will not send it again after the goods are shipped. If you need to send it again, the cost will be borne by the buyer.